Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

459 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DM
Dolores M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2012 Category: Collision
Spoke with Christopher. He said they do exceptional work.
This review was collected via phone interview by Customer Research Inc.

WC
Wesley C.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2012 Category: Collision
Wesley said everything was done on schedule.
This review was collected via phone interview by Customer Research Inc.

LZ
Linda Z.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2012 Category: Collision
Linda said she likes how thorough and fair they are. Also, she appreciates the treatment received from this business.
This review was collected via phone interview by Customer Research Inc.

JG
Joe G.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2012 Category: Collision
Joe said there was a long wait for parts and the night before he was to pick up the vehicle, the business called him and said it would be 2 more weeks. He said he would have liked more lead time for that delay. Also he said he did not have much communication with the business.
This review was collected via phone interview by Customer Research Inc.

JC
Jacquelyn C.
PA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/06/2012 Category: Collision
Jacquelyn said this business was not friendly, and the rental vehicle she had should have been paid for the additional two days they had it instead of her picking up the expense. She said it took two days longer because she had to wait for the insurance company to inspect the vehicle. She was not pleased with Joe because he did not keep her informed or help her with the rental vehicle expenses.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2012 Category: Collision
Robert said they did the work he asked them to do. It was good work. He couldn't have asked for anything better. He said the cleanliness of his vehicle was the one thing that could've been better. There was dust all over the outside of his vehicle. The inside could've been vacuumed.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2012 Category: Collision
Spoke with Elaine. She said she has been using this business for a while, they are quick and she is always very satisfied.
This review was collected via phone interview by Customer Research Inc.

DM
Daryl M.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2012 Category: Collision
Daryl said the business took too long to get the mirror on but the vehicle was ready on time. He mentioned the estimator could have been more professional but did not elaborate further.
This review was collected via phone interview by Customer Research Inc.

GP
Geneva P.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2012 Category: Collision
Geneva said they had very good customer service and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TJ
Tom J.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2012 Category: Collision
Tom said this facility did a very good job, they were quick, very responsive, excellent and the service was outstanding.
This review was collected via phone interview by Customer Research Inc.

AD
Adam D.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2012 Category: Collision
Spoke with Eric. He said they were very informative. The vehicle was towed to the facility. There was no actual promised time but it was in there for a month because parts had to be ordered from Germany.
This review was collected via phone interview by Customer Research Inc.

DT
Dorothy T.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2012 Category: Collision
Dorothy said he has been a loyal customer at this business for years and has always been very happy with the service.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2012 Category: Collision
Richard said there were some air leakage coming from the vehicle. They did what they said they would do. Overall, he was completely satisfied.
This review was collected via phone interview by Customer Research Inc.

CW
Chad W.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2012 Category: Collision
Chad said everything so far is great, but a part was not ordered for his vehicle and now he has to bring it back to have the repairs completed.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2012 Category: Collision
Steve said this business was exceptional.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2012 Category: Collision
Spoke with Kelly. She said the business did a really good job. She said she was most impressed by how easy this business made this repair. This business did everything for her. The vehicle was ready earlier than promised and the detailing was nice.
This review was collected via phone interview by Customer Research Inc.

LP
Lloyd P.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012 Category: Collision
Spoke with Nancy. She said they were very nice and they kept her informed. Her vehicle was ready a day late because of a parts delay. She was very satisfied with the customer service.
This review was collected via phone interview by Customer Research Inc.

AM
Amanda M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012 Category: Collision
Amanda said this business made the repair process easy.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012 Category: Collision
Dan said they have very good work habits.
This review was collected via phone interview by Customer Research Inc.

GF
Glenn F.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2012 Category: Collision
Spoke with Maruanne. She said this business went beyond what was expected, and they repaired some small things at no cost. She said they are a quality business, honest, and they've been going there for more than ten years.
This review was collected via phone interview by Customer Research Inc.