Spoke with Vince. He said that he had to go back to the business multiple times. He said he asked for the business to refrain from removing his light bulbs because they were a special kind. His vehicle was delayed by a day or so because they ordered light bulbs that were not necessary. He stated he had to go back to get his original light bulbs put back in. The business stated that they would replace the bumper but instead sprayed over it highlighting the dents in it. It was not ready when promised because he had to keep going back. He said the facility did not communicate with him at first and he had to call for his updates. He is waiting to hear back from them because when they painted the vehicle they got over spray on the windshield that he can not get off. He would not recommend them due to this experience.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.