Binh said the experience was excellent and they did a good job. The vehicle was not ready when expected. It had more problems than expected so it was a couple of days late. She did not elaborate on the problems with the vehicle. She said this was not an issue so long as they did the work right. The insurance company did not want to pay for the repairs at first. They told her since it had been more than three months since the damage they were not going to. When it was noticed the insurance wasn't paying for the repairs during the estimate one of the people at the business told her in Washington State the law says customers have three years to file a claim with the insurance company. They then helped her deal with the insurance company again.
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