Lisa said there are some things that were not done, but she did not elaborate further. She said there were a few scratches that were not taken care of at first, but the business took care of them when she brought the vehicle back in. She was never told when her vehicle would be ready. She said all the glass from her broken window was swept under the passenger's seat, so the business did not vacuum it up for her and clean it. She has been to this business many times because her vehicle has a life time guarantee through her insurance company.
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