Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

555 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Racine, WI
smart fortwo
Verified Customer
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02/15/2019
Takes Care of My Smart Car!
I love my Smart Car. Before finding Klamm Total Automotive, I had to go to Madison to get my car serviced. Now I drive 15 minutes for all my maintenance needs. They get the parts I need and install them in the time-frame they said they would. My questions get answered and service has always been friendly. I would recommend Klamm Automotive for any service needs.

RW
Ron W.
Wisconsin
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Ron said the staff are good friendly people. He has never had an issue. They are a bit pricey, but they are the best.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 02/11/2019

Appreciate the great review and loyalty!


RB
ROBIN B.
Dodge Journey
Verified Customer
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01/31/2019
everyone that works there is very friendly,helpful and the honesty was what keeps me going back
as soon as I call with a problem they waste no time getting me in and.fix whatever is wrong and everyone that works there couldnt be more friendly. i will never go anywhere else. love the honesty and the awesome work they do.
Jared K., Owner from Klamm Total Automotive responded on 02/01/2019

Appreciate the great review I am very pleased to hear we are upholding our reputation of being the best shop !  Thank you for your loyalty !


PN
Paul N.
Wisconsin
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Paul said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 01/21/2019

Appreciate the great review and recommendation! 


JB
Jason B.
Wisconsin
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jason said they make sure they got to the right problem and they continue until they get it right.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 01/18/2019

Appreciate the great review and the continued loyalty!


JH
Jeff H.
Wisconsin
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Jeff said the mechanic did a great job. He stated he can really trust him and he likes the fact that he won't try to overcharge him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 01/18/2019

Appreciate the great review and praises thank you for your business and your feedback!


VR
Vincent R.
Wisconsin
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Vincent said the alignment was excellent.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 01/18/2019

👍👍👍 Great to hear our reputation still holds true appreciate you and your feedback!


MN
MARK and COREY N.
Racine, WI
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Heat fixed without replacing expensive parts.
I drive an old Honda, heat began to stop working intermittently. Brought it to Klamm with multiple related fault codes. Long story short, since the coolant system hasn’t been flushed in eons, it required a thoughrough flush (including additional radiator core flush).
This is just my opinion, but I think it is likely other shops would have replaced some additional (and costly) components based on the fault codes information...and the repair would have been much more expensive. Klamm’s expertise saved me some real money.
Jared K., Owner from Klamm Total Automotive responded on 12/17/2018

Appreciate the great testimony of your service experience and very pleased to hear we could save you so money and do what best suites your vehicle and needs.


DK
Dana K.
Wisconsin
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dana said they were on time. They got to her vehicle and recognized there was a problem. She got an appointment for the next day and they accommodated her nicely. Also they got it done when they said they would.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 12/17/2018

Thanks for the great review and recommendation. 


KR
Keith R.
Wisconsin
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Keith said the business is very reliable.
This review was collected via phone interview by Customer Research Inc.

FB
FRANK B.
Salem, WI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
great service
friendly and great service

RB
Ralph B.
Wisconsin
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Ralph said that the business was friendly and they did the job. He said that they did what he wanted them to do and he was pleased with it.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Racine, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Great place for service.
As always, great, prompt service. Everyone is very courteous & they listen carefully while you explain the problem. Then, they fix it!

HS
HAROLD and LOIS S.
Racine, WI
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Klamm's goes out of their way to give you the best service at the lowest price!
For over 40 years Klamm's Total Automotive has serviced our cars. We recommend them to all our friends!
Lois S,
Jared K., Owner from Klamm Total Automotive responded on 11/20/2018

Thank you for the great review and long term commitment to the shop we appreciate you so much!


DL
Dave L.
Wisconsin
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Dave said the business did a great job on the repairs and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

FH
Fred H.
Racine, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Fred said the business had fair pricing and provided trustworthy service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/14/2018

Thank you for the continued loyalty to the company and giving such a great review we appreciate you and your feedback!


DK
DAN and CLAUDIA K.
Racine, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Customer Service and People
Awesome and wonderful people. When you have issues they will look into it and let you know right away about it. They will get you in right away too. They care about their customers.
Jared K., Owner from Klamm Total Automotive responded on 11/05/2018

Thank you for the great review and feedback always a pleasure to see you!


JP
Jerry P.
Wisconsin
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Jerry said they did a good job for him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/07/2018

Thanks for the recommendation and feedback appreciate you!


BC
Brian C.
Wisconsin
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Brian said that the service was excellent.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/02/2018

Thanks for the recommendation and review we appreciate you! 


AM
Andrew M.
Wisconsin
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Andrew said that they had him in and out in a timely manner and gave a great price. Andrew stated the business wasn't really about customer service, but the gentleman who helped him was still great to him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 11/01/2018

Thanks for the great review and feedback we appreciate you!


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