Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

533 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Franksville, WI
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Great service and customer service
I have never had a complaint about the service provided, excellent work. Customer service is also great.
Jared K., Owner from Klamm Total Automotive responded on 10/22/2018

Thank for the continuous loyalty to our company and giving such a great review we appreciate you and your feedback!


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Tim W.
Wisconsin
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Tim said they went out of their way to help him.
This review was collected via phone interview by Customer Research Inc.

MN
MARK and COREY N.
Racine, WI
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Last minute save
I was about to go on a trip and realized I should get new tires, the current tires were dry rotted. I asked Klamm if I could get them ASAP, and to my delight, they were able to obtain and install tires on that same day! 5 star service no doubt. Thanks Klamm.

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HAROLD, LOIS S.
Racine, WI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Sincere concern for their customers.
Prompt courteous and reliable. Klamms is not a parts changer, that is they do not push unneeded parts or service.We have been customers for over 40 years and have always recommended them when people are looking for automotive service.

JP
Jason P.
Wisconsin
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Jason said everything at the business went perfectly and they do great work.
This review was collected via phone interview by Customer Research Inc.

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Eddie B.
Sturtevant, WI
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Eddie said they are trustworthy and always do the job the first time around and he has never had to go back.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dickinson, ND
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Only place I trust for alignment issues
I currently live in North Dakota. I will drive the 890 miles back to Klamms because I trust them and know any work will be done right. Always worth the road trip
Jared K., Owner from Klamm Total Automotive responded on 10/04/2018

Appreciate the incredible loyalty to the company and the great review we appreciate you and your feedback!


RB
Robin B.
Wisconsin
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Robin said that she just loves the place, they are amazing and very honest.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 10/10/2018

Good morning thank you for the great review its always a pleasure to see you!


DS
Devin S.
Wisconsin
Dodge Neon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Devin said he had no issue at this business. They were a bit pricey, but no other complaints on his end. It was a simple service that they did.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/25/2018

Appreciate the good review and the feedback.


ML
Mike L.
Racine, WI
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Mike said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/24/2018

Thank you for the loyalty you have shown us we appreciate you and your feedback! 


JM
Javier M.
Wisconsin
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Javier said that he would recommend this business for service. The staff are all really good people.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/19/2018

Thank you for the great feedback and recommendation we appreciate you and your time!


CM
Chad M.
Wisconsin
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Chad said the staff at this business was very nice and knowledgeable. They got done pretty quickly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/14/2018

Appreciate the great review the is for the feedback!


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Isiah H.
Wisconsin
INFINITI FX35
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018 Category: Service
Spoke with Ashley. She said the staff got the job done and the customer service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 09/17/2018

Thank you for the great review and feedback!


ID
Ira D.
Wisconsin
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Ira said the business gave him good advice that worked out.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Thank you for the feedback we appreciate you!


KW
Kristine W.
Wisconsin
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Kristine said the business was great and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Appreciate you and your business thanks for the great review!


CS
Christine S.
Wisconsin
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Christine said the business was pretty efficient and fast.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Great to hear the crew is working to your satisfaction we appreciate you! 


KS
Kelly S.
Wisconsin
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Kelly said that the service was fine, nice and helpful.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/29/2018

Good morning thanks for the great review and feedback!


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LORENZO V.
Racine, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Relational
This business cares about their customers. Very professional, but yet personal along with quality work.

JM
Jane M.
Wisconsin
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jane said she was very pleased and that they were very business like.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/08/2018

Thank you very much for you time and feedback!


DM
Debra M.
Wisconsin
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Debra said they did a good job. They were quick and honest. Errors were caught that other facilities had over looked in previous visits.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thanks for the praises and feedback we appreciate you.


Displaying Review 1 - 20 of 533 in total