Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

516 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


LV
LORENZO V.
Racine, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Relational
This business cares about their customers. Very professional, but yet personal along with quality work.

JM
Jane M.
Wisconsin
Chrysler Town & Country LWB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Jane said she was very pleased and that they were very business like.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 08/08/2018

Thank you very much for you time and feedback!


DM
Debra M.
Wisconsin
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Debra said they did a good job. They were quick and honest. Errors were caught that other facilities had over looked in previous visits.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thanks for the praises and feedback we appreciate you.


TU
Tim U.
Racine, WI
Volvo V60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Tim said the business did everything that was expected of them and the service was great.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Great to hear we could meet your expectations appreciate the survey and your time as a customer!


CB
Chris B.
Wisconsin
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Chris said the staff did a great job and got him in quick.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Very pleased to hear my guys could get you in and out quickly and to your satisfaction thank you for your survey and your time!


KA
Ken A.
Wisconsin
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Ken said $100 an hour for labor seemed steep to him.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thank you for your feedback we apologize if the cost of our labor and repairs didn't fiscally satisfy you.


BR
Brandon R.
Wisconsin
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Brandon said the service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/31/2018

Thank you for your business and your feedback we appreciate you.


CL
Conor L.
Wisconsin
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Conor said the staff took him in on short notice, which he was thankful for. They did a good job with the service.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 07/20/2018

Great to hear we could fix the problem and get you back to Illinois safe and sounds.  Appreciate you and your feedback!


BT
Brenda T.
Wisconsin
Chevrolet Sonic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Brenda said the business provided great customer service. The staff did good quality work on her vehicle. The cost for services was higher than expected.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/27/2018

Good morning thank you for the feedback and great review we appreciate the survey and business.


MW
Mike W.
Racine, WI
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Mike said it was a good experience and they explained things well, where he could understand what they were saying. The service and customer service was good.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for the praises and we look forward to repairs in the future.


CP
Courtney P.
Wisconsin
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Courtney said she had no complaints about this business.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Good morning we thank you for the great review!


JN
Jack N.
Wisconsin
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jack said his service was good. The staff fixed what he asked to have fixed, properly.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Very pleased we could get the jeep to your satisfaction we appreciate you and your feedback!


BH
Bill H.
Racine, WI
Oldsmobile Silhouette
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Bill said he has been a customer of the business since the 1960s. The current owner does an adequate job and although the service was a little pricey, the prices seem to be fit for the job they are doing.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thank you for continuing to choose Klamm for all your repair needs we appreciate the loyalty!


JD
Jessica D.
Wisconsin
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Jessica said the business' customer service was nice and the service was quick.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Appreciate you and your feedback we thank you for your praises and business!


AR
AMY R.
Racine, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Always great
I always have great service with Klamm. They helped me out quickly in a sudden bind and were nice enough to check out other areas of my car too where I was concerned so I can avoid further issues. Thank you
Jared K., Owner from Klamm Total Automotive responded on 06/18/2018

Great to hear we could help you get through a bind we appreciate you and your feedback!


RV
Robert V.
Wisconsin
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Robert said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for your long time loyalty to Klamm!


JM
Jeff M.
Racine, WI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jeff said the staff are great and they are very communicative. He has switched from other facilities to this one because their service is better, the cost falls where he feels it should and that they are head and shoulders above the rest.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Thanks for the great review and choosing Klamm for your repair needs!


TK
Tom K.
Wisconsin
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Tom said the service was great. He said it was nice to be able to come in for a pre inspection of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 06/26/2018

Great to hear the service was up to par and we could inspect that truck for you to help your potential purchase.


BD
Brian D.
Wisconsin
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Brian said the staff were friendly and helpful. It was an emergency, but the business was able to completely satisfy his needs.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/31/2018

Very pleased to hear you were able to make safe on your holiday trip appreciate the feedback!


DC
Demonte C.
Wisconsin
Cadillac Seville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Demonte said that the facility provided fast service and the problem was fixed.
This review was collected via phone interview by Customer Research Inc.
Jared K., Owner from Klamm Total Automotive responded on 05/31/2018

Very pleased we could repair your car to your satisfaction we appreciate you and your feedback!


Displaying Review 1 - 20 of 516 in total