Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1339 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


MR
Michael R.
Highland Park, IL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Highly Professional, Fair Price
Work done promptly, communication was good, price was fair, facility is spotless.

Verified Customer
Waukegan, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2019 Category: Service
xxxx
xxxx

MK
Michael K.
Round Lake, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Courteous, dependable, top notch dealership .
I am always very pleased with the service done to my vehicle, and the employees are very friendly courteous and eager to help in anyway, I would, and have recommend Knauz Hyundai To a friend or Family , Top-notch.

NK
Nilesh K.
Evanston, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
K'nauz it all
This dealership is 20+ miles away from my place of residence and there are 4 Hyundai dealerships within 5 mile radius and yet I choose to take my car there.

That should say it all.

MT
Martha T.
Lake Bluff, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Service visit
Aldo is the best

SC
Susan C.
Lake Villa, IL
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Excellent service
The work that was done on my car was extremely professional , given back to me in the appropriate amount of time. I was very pleased with the results .

LS
Luis S.
Chicago, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Oil Change Service
Great service and Customer Service while waiting for my truck.

AB
Andrew B.
Vernon Hills, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Dr b
Aldo and the team did a great job.

Verified Customer
Vernon Hills, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Nice people and quick service
Everyone I spoke to was very nice and was willing to explain my car’s problem to me patiently.

CW
Craig W.
Highland Park, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Outstanding service!
Simply the best!

Verified Customer
Vernon Hills, IL
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Excellent service
Excellent customer service!

BJ
Beverly J.
Waukegan, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Top rate
Very clear explanation of services needed is so appreciated. This is always delivered in a friendly way.

Verified Customer
Lake Forest, IL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
GREAT SERVICE
Service is always top notch and on time appointments. courteous helpful employees. I usually wait while they work on my car and the waiting area is pleasant. thanks to all.

AB
Anne B.
Grayslake, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
The people
They tell what the problem is an fixi.

Verified Customer
Libertyville, IL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2019 Category: Service
SOFTWARE CHARGE
SEE MY PREVIOUS COMMENTS.

NK
Nilesh K.
Evanston, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Knauz it al
Never once I have had anything other than stellar experience. Aldo the Service Manager simply rocks.

MW
Melody W.
Waukegan, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Excellent Service
Prompt and thorough service!

Verified Customer
Libertyville, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019 Category: Service
Excellent
Took Tucson in for recall on the metal tire air stem caps. Customer service was courteous and friendly. Was not able to pick car up right away and they held it for us until we were back in town. They had washed it in addition to doing the repairs. Pick up was very quick and the guys were very courteous. Will use again. Thanks!

DL
Daniel L.
Lake Forest, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
They take care of the customers
Eddie and Aldo in the service department at canals Hyundai are fantastic guys they do what they say they’re going to do plus more. I’ve worked with them for over a year and have never had anything but positive results in all of my experiences

Verified Customer
Lake Forest, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2019 Category: Service
Failure to repair
This last experience was poor since I could easily have been involved in an accident for a known issue for Sonata engine failures for my model and year of my car. Totally unacceptable!!!