Knauz Hyundai

I recently scheduled a routine service for my Tuscon and was also due for a 15,000 mile check. I opted to wait while service was completed and was very pleased with the efficient and pleasant service. The waiting area has many amenities as well as WiFi and I was able to use a discount coupon for services needed. All was explained and service with a smile. The best service I have had for any car I have owned.

This was my first maintenance service and I was very pleased. The customers waiting room is also very nice.

Knauz Hyundai is extremely attentive to every detail of customer service.

I have owned Hyundais for a decade and have been getting them serviced at Knauz over that same time period. I have never had a bad experience with Knauz and they have earned my loyalty!

Great work

In the past they have recommended changing the cabin filter and/or air filter and I have always declined based on never doing it before. Two days before service I did it myself and I was curious to see if they would suggest it again; THEY DID NOT. Just goes to show you not all dealerships want to rip off their customers. Plus brake and tire work I was told that it wasn't needed yet.

Always a pleasure

Service department is very professional and there are no details missed.

I had a pleasant customer service experience this time

From start to finish, this was a perfect job. Aldo did it all - fast paperwork, quick loaner, work done on schedule and a speedy finish. Car was serviced, washed and waiting. Thanx

I'm always satisfied when I bring my Tucson to Knauz. Aldo is always efficient and friendly and is a hard worker.

This time for service I had a wheel alignment, tire rotation, and oil change. Aldo and the crew were friendly as a usual. The waiting area is comfortable and stocked with treats and drinks.

The buying process worked pretty well Bill, our salesman, worked really hard to get us the color and model we wanted with the equipment we wanted from the factory. Service is a breeze. Car washes are provided whenever we need one. An excel

The service writer suggested we stay with synthetic oil and decrease the frequency to 5000 miles thus offsetting cost and time spent at the desler’s service department. Made sense and pleasing to this customer!

I patronize Knauz because of the high level of service. Are they the cheapest out there? Sometimes not, but they will take other Hyundai dealership coupons and I like that. I trust them and will continue to go to this shop as long as they maintain the high level of customer service.

Smooth and painless

Clean waiting rooms. Friendly staff. Explains what is needed to be done and answers any questions about the service

I actually look forward to bringing my Hyundai in for service. The staff is fair and the waiting room is magnificent.The way it should be with comfy seating and complimentaries.

On this visit there was a mix up with ky appointment but Aldo was able to fit me in and make the whole process smooth. I always recommend Knaiz Hyundai and especially Aldo as he is always friendly and honest.

The entire Knauz auto group is a top shelf group. Fair prices and timely service.

Always a very nice experience.