Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 1413 Reviews )

ReScore Reviews™ (6)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
96% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


KD
Ken D.
Algonquin, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
I really appreciated the customer friendly environment.
Tom Gorr did a very thorough job of explaining what needed to be done with my vehicle as well of potential issues. He came through on completing the work in the timeframe that he originally told me. I appreciated being provided with the status of my vehicle as I was going through the maintenance process.

Thanks for the great service.

MD
Martin D.
Long Grove, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Professional staff
None

JS
Jill S.
Vernon Hills, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
On time service and informative.
Service people always personable and waiting area works out great when staying at dealer during service appt.

LF
Lynn F.
Wadsworth, IL
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Another great visit
Arrived on time pulled right in Greeted by Eddie vehicle was service , safety checked and washed. I was driving away in less than 45 minutes. A great visit

GD
Greg D.
Park Ridge, IL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Efficient, clean and friendly
Very nice staff

JR
Janet R.
Highwood, IL
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Friendly on time service
Eddie Bazos went to extra trouble near closing time to find me a loaner that I could drive.
Arlo returned my phone call promptly and had car ready when I arrived.

Verified Customer
Green Oaks, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great dealership
Friendly. Low key. Accommodating. Great service team.

JK
John K.
Gurnee, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Knauz Hyundai
Great place to bring your car Great service

RC
Robert C.
Lincolnshire, IL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Excellent service
Knauz Hyundai always responds to my auto needs and never fails to address an auto issue
and fully explains what needs to be done. They never pressure to have work done.

JB
Joan B.
Round Lake Beach, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Quick and accurate service
Service is always great at Knauz Hyundai. Eddie was the best!
Communication is superb.
Even the car wash was a 10.
Thank you Knauz!

SD
Stefan D.
Lake Bluff, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2019 Category: Service
Nice waiting room
Call me if you have any questions

Verified Customer
Lake Bluff, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2019 Category: Service
Food For Waiters
I was told that there are cheese steak sandwiches here. Not true.

There was, however, some food and beverages that were available.

TK
Tom K.
Lindenhurst, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Warranty Work
This dealership has always taken care of all my maintenance with excellent results. Recently I had a warranty issue that was clearly explained and resolved. They are knowledgeable, timely and polite.

JB
John B.
Grayslake, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
The promptness in which everything is handled
What is better than great?

MB
Michael B.
Mundelein, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Service
Service
Great technicians and service team always done right the first time. Thank you to all

SS
Scott S.
Lake Villa, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Great
The service here went beyond what they had to. Best Hyundai service I've been to yet.

JO
James O.
Libertyville, IL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Excellent service
I was completely satisfied with the service I received. The service rep kept me informed of what I needed done. Everything went well.

JP
Juan P.
Elgin, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Vehicle Serivce Dept.
Great service experience! Tom Gorr and Eddie Baeza were very helpful,explained my vehicles needs and kept me informed on progress!

AL
Alfonso L.
North Chicago, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
GREAT FAST SERVICE
Knauz Hyundai Service did a great job on my oil change and my car was washed and vacuumed very nicely. Keep up the great work guys!

VG
Virginia G.
Lake Forest, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
happy customer
I am always pleased with the service at Knauz Hyundai. They are pleasant, professional and wash my car!