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Kraft's Body Shop, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(831) 476-3232
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
6100 Soquel Ave Santa Cruz, CA 95062-1948

Affiliations

Subaru Certified Collision Network
Kraft's Body Shop, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17 Reviews)

JB
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Julie B.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/02/2022
verified customer Verified Customer
6
Poor communication
The repairs on my car were delayed several times. Each time this happened, I was not notified until the day before it was supposed to be done AND I called to see what time the car would be ready only to find our another part needed to be ordered… or suddenly one of their technicians wanted the next day off. It was ridiculous.
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