Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

663 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JE
Janice E.
Gower, MO
Dodge Grand Caravan
Verified Customer
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03/29/2019
Awesome customer service!
The technicians there are very knowledgeable. They are reasonably priced. Most importantly they have great customer service!

AC
Arlance C.
Saint Joseph, MO
Lincoln Mark LT
Verified Customer
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03/22/2019
Good service
They are friendly and they don't get your car greasy. And check what you ask them to

BK
Bob K.
Saint Joseph, MO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
3/21/9 VISIT
Consistently good and courteous service

AH
Anthony H.
Saint Joseph, MO
Ford Expedition
Verified Customer
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03/16/2019 Category: Service
Anthony said every time he is at the business, they get him in and out. They don't try to sell him anything he doesn't need, and he trusts the staff there. He really appreciates them, and Greg is always really great to them.
This review was collected via phone interview by Customer Research Inc.

ED
Ed D.
Saint Joseph, MO
Honda Civic
Verified Customer
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03/12/2019
Service Interval
The car was due to a Scheduled Maintenance interval. The maintenance was performed as scheduled and per the estimate. This is why Kruse’s has done all of our car maintenance since 1998.

GF
Greg F.
Saint Joseph, MO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Greg said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Joseph, MO
Toyota Camry
Verified Customer
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03/09/2019
AOK
Good and efficient service.

MM
Mike M.
Saint Joseph, MO
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Mike said the business has always treated him well, and he hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

AS
Ashley S.
Rushville, MO
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Craig, Jeff, & their crew
Kruse's is the only place I highly recommend for auto maintenance. Craig and Jeff care for their customers. they are honest and knowledgeable about any of your maintenance needs. The mechanics at kruse's are way above any of their competitors. Your vehicle will never be stuck for days or weeks in the parking lot waiting to be worked on the team has the car in and back on the road quickly! They have never let me down!

DS
Dan S.
Amazonia, MO
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Dan said the employees were honest. They provided good service.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Saint Joseph, MO
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Great service
You give great service. I know that when I bring my car in for service you fix it and it is done right . Jeff and Craig are great people. They take the time to explain what needs to be done.

NS
Nancy S.
Saint Joseph, MO
Chevrolet Impala
Verified Customer
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02/22/2019
Great customer service!
When my car broke down I had no idea where to take it to get it back up and running quick. My sister recommended Kruse's and made the phone call for me. They were quick, honest and had great customer service. They also explained exactly why my car broke down and fixed it. I will be returning if and when I have anymore car issues.

MD
Mike D.
Saint Joseph, MO
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Mike said he would highly recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

AC
Aaron C.
Wathena, KS
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Continued superior service.
Another great customer service experience! Repeat customer of over 10 years. Jeff or Craig always call if anything comes up that is of concern and give me their recommendation. No pressure for additional service. They always have their customers best interests in mind.

DK
Dakota K.
Saint Joseph, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Dakota said the staff was very helpful. They provided a ride to and from the facility. They were nice and actually cared.
This review was collected via phone interview by Customer Research Inc.

GW
Gary W.
Wayne, NE
Pontiac G3
Verified Customer
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02/12/2019
Great fast and friendly service!
Love these guys! Outstanding service!

DH
Destenee H.
Saint Joseph, MO
Kia Optima
Verified Customer
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02/07/2019 Category: Service
Spoke with Ashton. She said that the place is simply and without question fantastic and extends his heart felt thanks to them.
This review was collected via phone interview by Customer Research Inc.

ST
Sara T.
Rushville, MO
Land Rover Range Rover
Verified Customer
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02/03/2019
Professional integrity
This place is awesome! They were our second opinion and could have charged us thousands for a new motor. But said we didn't need one. We were out the door after spending only $1000 with my car running great. The have my auto business for life!

KH
Kimmie H.
Saint Joseph, MO
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Classy service
Great service, clean

PR
Patrick R.
Agency, MO
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Regular oil change and new battery
As always great service!

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