Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 717 Reviews )

100% Would Recommend
Latest Review 11 days ago

Reviews


SM
Steve M.
Saint Joseph, MO
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Steve said the employees did a fine job.
This review was collected via phone interview by Customer Research Inc.

AK
Al K.
Everest, KS
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Quality tech's, quality workmanship, friendly service
.When my vehicle needs attention Kruses is where I take it. The job gets done right.

JR
Jeff R.
Savannah, MO
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2019 Category: Service
Jeff said the staff did not check the air in the tires after rotating and balancing them as he asked.
This review was collected via phone interview by Customer Research Inc.

ST
Shelly T.
Saint Joseph, MO
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Fixed my brakes
When Anderson Ford told me I would have to pay almost 5,000 to fix my brake situation , I got a second opinion and took my vehicle to Kruses. They was able to fix my car and it was under $200 and it was nothing like what Anerson Ford said was wrong with it. Jeff and his business partner were very nice and respectful and they gave me an honest answer as to what was really wrong with my car! Thank you Kruses for doing an excellent job! They also got my car done the same day I brought it to them so they worked fast and hard to get me back my vehicle in great shape!!!

LM
Leah M.
Maryville, MO
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Good Place to Take Your Car
I had read very good reviews on this place. We belong to AAA and they are AAA approved. Always had a very good experience each time we took the car. I would recommend this place.

EB
Everett B.
Saint Joseph, MO
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2018
Good service
I like the way they explain how things work and your options you have I l8ke that

Verified Customer
Troy, KS
Chevrolet SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Kruse’s
Excellent as always

BG
Brad G.
Troy, KS
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Kruse’s
Always well done. Trustworthy. Honest. All businesses should do their job like these guys.

SW
Sarah W.
Rushville, MO
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great service!
I got new tires on my car, bought them online and had them put on at Kruse’s. They called me as soon as they got them at their shop and were able to put them on my car the next day. Great costumer service.

NW
Nick W.
Saint Joseph, MO
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Nick said both times he has been to the business they were very trustworthy.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Saint Joseph, MO
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Fred said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

KP
Kaleb P.
Maysville, MO
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/03/2018 Category: Service
Kaleb said the staff was friendly and all, but his service engine light is back on.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Missouri
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Greg said they have excellent service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Joseph, MO
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
Service
Kruse"s Auto Service always goes the extra mile to fit your needs.

Verified Customer
Saint Joseph, MO
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Dependable, Friendly Service
Very easy to make appointments with friendly knowledgeable explanation of work to be completed. The staff is always proactive about the needs of my vehicle.

CE
Carly E.
Gower, MO
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Oil change
Wonderful customer service and efficient quality work!

JG
Janice G.
Saint Joseph, MO
Subaru B9 Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Janice said she trusts the staff and the service is always reliable.
This review was collected via phone interview by Customer Research Inc.

IS
Israel S.
Saint Joseph, MO
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Israel said the staff was friendly and positive.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Joseph, MO
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
A Satisfied Customer
Nice waiting area, great service, Craig is trustworthy and honest. He is good to offer his opinion which I value. I feel comfortable that Craig will do what he says he’s going to do.

JT
Jeron T.
Saint Joseph, MO
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Jeron said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 717 in total