Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

677 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


WR
Whitney R.
Savannah, MO
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Service
Whitney said they did a great job on her vehicle. She really appreciates how they came out to another location to try to get her vehicle started.
This review was collected via phone interview by Customer Research Inc.
Craig C. from Kruse's Auto Center responded on 04/18/2014

Whitney,

Thanks for the review and we will always do our best to provide the best customer service possible. 


CD
Christy D.
St. Joseph, MO
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Service
Christy said the business always provides good service. They are reliable and she is loyal to them.
This review was collected via phone interview by Customer Research Inc.
Craig C. from Kruse's Auto Center responded on 04/18/2014

Christy,

 Thank you for the review and we appreciate your loyalty. We will continue to do our best to make you happy and keep you in a reliable vehicle.

                                                                Craig


LL
Larry L.
St. Joseph, MO
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
Larry said they always have good service.
This review was collected via phone interview by Customer Research Inc.
Craig C. from Kruse's Auto Center responded on 04/18/2014

Larry,

 Thank you for the review and we look foward to providing you good service for years to come.

                        


GP
Gerald P.
St. Joseph, MO
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
Gerald said this business is the best.
This review was collected via phone interview by Customer Research Inc.

BW
Bonnie W.
St. Joseph, MO
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2014
Front Desk
love the guys at the front desk they are very knowledgeable and will not steer you wrong
Craig C. from Kruse's Auto Center responded on 04/14/2014

Bonnie, 
 
We greatly appreciate you taking the time to provide a review for our company and look foward to taking care of all your automotive needs in the future.

                                                        Thanks again,
                                                                             Craig


V
Valued Customer
St. Joseph, MO
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2014
Goes the extra mile
We have transmission problems with one of our service vans. We got it in and was repaired and back on the road ASAP. Great service.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Thank you for your review and we look foward to seeing you and your vehicle in the future!!!! 


EN
Eric N.
St. Joseph, MO
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2014
Again, great service!
Kruse's has great customer service and does excellent work. We refer all our friends there and have been a faithful customer for over 15 years. They are honest and trustworthy.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Eric,

 Thank you for your review of our business. We look foward to taking care of all your vehicle needs in the future. We enjoy the company of Cynthia and helping her with her Candy Crush needs as well!!  

                                                          Thanks again,
                                                                               Craig

Craig C. from Kruse's Auto Center responded on 04/14/2014

Eric,

 Thank you for your review of our business. We look foward to taking care of all your vehicle needs in the future. We enjoy the company of Cynthia and helping her with her Candy Crush needs as well!!  

                                                          Thanks again,
                                                                               Craig


MM
Matt M.
St. Joseph, MO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2014 Category: Service
Matt said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Matt,

 Thanks for review and we look foward to seeing you again!!!


QF
Quierra F.
St. Joseph, MO
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Quierra said this business is very attentive and they have good prices.
This review was collected via phone interview by Customer Research Inc.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Quierra,
 
 Thank you for your review of our business and give us a call next time your vehicle requires any service needs.


JW
John W.
St. Joseph, MO
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Spoke with Danny. He said he has been going to this business for a long time. The staff always treats him well and they always keep him informed.
This review was collected via phone interview by Customer Research Inc.

EN
Eric N.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014
The ONLY place we'll go!
Kruse's is the only auto repair shop we will ever use. They have maintained all our vehicles for over ten years, and the service has always been exceptional. They are easy to work with the very trustworthy. We refer all our friends to Jeff and Craig at Kruses!

CA
Carol A.
St. Joseph, MO
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Spoke with Peggy. She said the business always has friendly service, they are always accurate with the repairs, and she is always satisfied.
This review was collected via phone interview by Customer Research Inc.

SD
Sally D.
St. Joseph, MO
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014
I trust the guys at Kruses
I feel they are always honest with me. They often go above and beyond for my convenience. I would and have recommended Kruses to friends, family and coworkers.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Sally,

 Thank you for your review of our business and look foward to maintaining your vehicle as long as you own it!!!


RM
Randy M.
St. Joseph, MO
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Randy said everything went really well and they did what he asked.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014
Best service in town!
I have been going here for 20 years and have never had a complaint. An honest company, fair pricing, and great techs.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Jim,

 Thank you for your business and review. We appreciate your business and enjoy taking care of your vehicle needs.

                                                        Thanks again,
                                                                             Craig


MH
Mike H.
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014
Honest Professionals
Have been very pleased with services performed on all my vehicles at Kruses. Have already recommended to several friends.
Craig C. from Kruse's Auto Center responded on 04/14/2014

Mike,

 Thank you for your review and the refferals you have sent us. We will always do our best to take care of all your vehicle needs.

                                                                   Thanks,
                                                                               Craig


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