Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97
5.0

( 616 Reviews )

100% Would Recommend
Latest Review 4 days ago

Reviews


BI
Brian I.
California
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Brian said the staff was very helpful and they did the job in a timely manner. He also stated that they checked his vehicle and advised him as to what stuff needed to be done soon and what can be done later.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jackson, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019
Excellent Service
Excellent and professional service - always friendly and accommodating

JL
JOHN L.
Pine Grove, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Recommend
Had my truck towed in last night as they were closing, got a call this morning that it was fixed and ready to go. Amazing, and reasonably priced.

PG
Paul G.
Jackson, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Paul said he appreciated the quality of the work, the price was fair and the service was done extremely fast.
This review was collected via phone interview by Customer Research Inc.

LH
LOREEN H.
Jackson, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Service and quality craftsmanship.
Great service

Verified Customer
Jackson, CA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019
Friendly and Responsive
Very easy to talk to, friendly staff, easy to work with. Definitely recommend. Have been doing business with them for many years.

MG
Mary G.
Jackson, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Mary said she appreciated them for their efforts to keep her vehicle in shape.
This review was collected via phone interview by Customer Research Inc.

NJ
NANCY J.
Ione, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
As always, L& M Automotive exceeded expectations!!
Mike and Tanya are fast, efficient, extremely knowledgeable and just darn nice people!

JE
JOHN E.
Jackson, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Expert service with a smile.
Great service. They changed our alternator within hours on the same day. Best mechanic that I've ever had.

LH
Lil H.
West Point, CA
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Lil said the service is wonderful. She said she was satisfied with what they did for her and the staff is just great people. She also said her older vehicle is still on the road because of them.
This review was collected via phone interview by Customer Research Inc.

TL
Teressa L.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Teressa said the service was fine. The staff were courteous.
This review was collected via phone interview by Customer Research Inc.

AV
ALAN V.
Sutter Creek, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Tacoma Engine Light
Mike and Tanya are always responsive and knowledgeable when we have any vehicle problems, and took care of the truck within the day.

LP
LINDA P.
Jackson, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019
Service could not have been any better! You folks are great!
L&M Automotive is the best shop in town!

MH
MATT H.
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great people
L&M has excellent customer service. I have always worked with me and taking very good care of me and my vehicles.

JV
Jim V.
Sutter Creek, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Spoke with Kim. She said this place was a really good business and they always have been, that they were great and they really liked them.
This review was collected via phone interview by Customer Research Inc.

PF
Percy F.
Jackson, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Percy said the employees were reliable and honest.
This review was collected via phone interview by Customer Research Inc.

RK
ROXANNE K.
Jackson, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Oil change
Great service. Great attitudes! Oil change, tire rotation while I waited. Couldn’t be happier. MUCH faster than when I take it to the dealership.

JS
JOHN S.
Volcano, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Very personal and professional and efficient
Very personal and professional...

FM
Frank M.
California
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Frank said that they are good. He has no problems with them and he always gets good service there.
This review was collected via phone interview by Customer Research Inc.

AR
Andy R.
Jackson, CA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Spoke with Terry. She said she was able to get in right away , they kept them informed and the price was fair.
This review was collected via phone interview by Customer Research Inc.