Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

539 Reviews

100% Would Recommend
Latest Review about 19 hours ago

Reviews


EG
ELIZABETH G.
Pioneer, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
fast
They are honest and fast. If something is wrong they fix it. Wonderful people and place.

JG
James G.
Glencoe, CA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
James said the place and Mike always do a good job.
This review was collected via phone interview by Customer Research Inc.

SR
SHARON R.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Your best quality is customer friendliness, you don't overcharge. You care about your customers.
My car runs much smoother. I am glad I got my car to you after you told me how important it was for certain things to be done to repair it. Had I not brought it in it would have failed me on the road and I don't have a cell phone.

JE
JOHN E.
Jackson, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great service.
The usual great service as expected and they are so nice which I don't deserve. They are also in close proximity which makes it even better. They are the best automotive shop that I have ever frequented without exception.

DL
David L.
Volcano, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
David said he and his wife have known them for years.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
California
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Don said he left town for several years. He came back and he received the same great service he did many years ago at this business.
This review was collected via phone interview by Customer Research Inc.

LC
LAURA C.
Pioneer, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Usual
Always do a great job and fair. Been going to them since 2003.

CS
CHUCK S.
Volcano, CA
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
One of a kind!
I didn’t think shops like this existed anymore. Respect, fairness, integrity, and an amazing work ethic is what you find at L and M! We are so grateful!

MG
Mary G.
Jackson, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Mary said the business did a fantastic job and they were also very accommodating.
This review was collected via phone interview by Customer Research Inc.

BP
Butch P.
Jackson, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Rebecca. She said she's been a long time customer and would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NS
Nancy S.
California
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Nancy said that she would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
California
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Robert said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Julia C.
Mokelumne Hill, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Julia said the staff finished ahead of time, did everything that was promised, and were pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

KE
Keith E.
California
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Keith said this facility has great customer service.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
California
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Chuck said he received prompt and quality service and the employees were efficient in scheduling.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
California
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Charles said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
California
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
John said he has used the business for years and they were very quick with the repair work.
This review was collected via phone interview by Customer Research Inc.

DC
DAVID C.
Jackson, CA
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great service!
Great service

JB
JASON B.
Jackson, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Excellent service
Very friendly and not at all overpriced for service like a dealership, thanks Tanya

JB
JASON B.
Jackson, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Great customer service
Great customer service, friendly. I feel like they are trying to provide a great auto/maintenance service locally without overcharging.