Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

881 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


KH
Kelley H.
Frisco, TX
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Customer service
Work was done quickly, and price was fair

SC
Santosh C.
Frisco, TX
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2017 Category: Service
Santosh said this business was good, but he did have to wait an extra day.
This review was collected via phone interview by Customer Research Inc.

RV
Ramalinga V.
Frisco, TX
INFINITI Q45
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Ramalinga said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

JT
Jacob T.
Frisco, TX
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2017 Category: Service
Jacob said this business did fine work, but there was some delay in the process and he didn't have a vehicle for quite a long time.
This review was collected via phone interview by Customer Research Inc.

RM
Rudy M.
Frisco, TX
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Rudy said Jay and Jonas do good work. They know what they're doing. He plans to bring his vehicle in for an oil change.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Frisco, TX
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Best Auto Repair in Collin County
excellent service, friendly and experienced staff. Best auto repair I have found in Collin County. Thanks.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Mr Holt, thank you for your 5 star review. We appreciate your business. 

Aaron Weaver & Jake Akins

EC
Emily C.
Frisco, TX
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Emily said Gabe made her feel comfortable with the service they did on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
Frisco, TX
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2017
In for an inspection
As usual, great service!
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 Star review. We appreciate your business.

Aaron Weaver & Jake Akins

JM
Jesse M.
Frisco, TX
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017
Simply the best
Thanks guys for a job well done. I have nothing but praises for LD automotive. They know their stuff.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

JF
John F.
Frisco, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
John said this was his visit to this business and they did a good job. He really appreciated them showing him around the facility as well.
This review was collected via phone interview by Customer Research Inc.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

SL
Sabrina L.
Richardson, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017
Awesome Service
Very fair price for services. I checked several places and the prices were more expensive than what I paid for at LD Automotive. Right when I walked in the place, I knew that this was the right place. The front counter guys are very personable and friendly. I am happy that I now have an automotive place to take my car to in the future.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you Mrs Lloyd for your 5 star review. We appreciate your business and welcome to the family.

Jonas

MA
Michael A.
Allen, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Michael said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

BS
Becca S.
Frisco, TX
Toyota Highlander
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2017 Category: Service
Becca said they were okay. She asked a question but they did not provide an honest, good or informative answer with options.
This review was collected via phone interview by Customer Research Inc.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Mrs Strom, I apologize that we were not able to provide the answer to the questions you had at the time. We are here to provide the most honest and most   service in the automotive business. If I can help you with anything, please don't hesitate to contact me personally. I notice that it was your first time and we did your state inspection Professional and oil change at the time. We would love for you to continue to come here and let us take care of your future services. 

                                             Jonas Cabrera


SD
Shiva D.
Mc Kinney, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Shiva said the business gave him the best service. He has never had any complaints or issues.
This review was collected via phone interview by Customer Research Inc.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

KJ
Ken J.
Frisco, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
1962 Cutlass Convertible
Dwayne redid my seats, carpet and con top. Hie did an excellent job and I have received many compliments from car buffs.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Mr Japp, Thank you for your 5 star review. We appreciate your business and we are very happy that you got many compliments on the Upholstery work that was done. Dwayne Takes pride on his work and always goes above and beyond.

Aaron Weaver & Jake Akins

DW
David W.
Frisco, TX
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2017
Great Local Automotive Service
The LD team was great, found and fixed the electrical issue in my truck, did it quicker than promised, and communicated status the whole way through. I really like the online service history as well. I highly recommend this place!
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

RS
Richard S.
Modesto, CA
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Richard said he took his vehicle in on Thursday afternoon. He was from out of town but the mechanic took him back right way and diagnosed his problem. They got his parts in Monday and he was back on the road that day. He did not have any issues with the service. It was great and if he is ever back in that town this business would be his number one choice should he need it.
This review was collected via phone interview by Customer Research Inc.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

BJ
Braden J.
Wylie, TX
Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Braden said the staff were personable and knowledgeable. They accommodated him when he had to back out on the service and they refunded him his deposit. Everything was great.
This review was collected via phone interview by Customer Research Inc.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins

BS
Barry S.
Frisco, TX
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
Routine service
Jonah and everyone who works at LD Automotive are FANTASTIC! Great customer service, good pricing, GREAT mechanics.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Mr Sarnacki, Thank you very much for your 5 star review and your compliment. We appreciate your business brother.  

 Jonas Cabrera

HS
Haley S.
Pflugerville, TX
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017
Fixed car as promised with good communication.
My daughter had some serious issues with her car. The people at L D told her what the problem was, what it would cost, when the parts would come in, and when the car would be repaired. During the repair, they identified another problem that she knew about and had been wanting to get fixed. They gave her a separate quote for the second issue. In the end, the bill was right where they said it would be. No surprises.
L.D. A., Owner from L D Automotive responded on 10/18/2017

Thank you for your 5 star review. We appreciate your business.

Aaron Weaver & Jake Akins