Nissani Brothers Hyundai

Overview

Overall Rating 4.32/5Overall Rating 4.32/5Overall Rating 4.32/5Overall Rating 4.32/5rating 4.32
4.3

( 1431 Reviews )

ReScore Reviews™ (49)

ReScore
Overall Rating 4.4897967/5Overall Rating 4.4897967/5Overall Rating 4.4897967/5Overall Rating 4.4897967/5rating 4.4897967
Original
Overall Rating 2.06122/5Overall Rating 2.06122/5rating 2.06122rating 2.06122rating 2.06122
82% Would Recommend
98% Business Response
Latest Review 3 days ago

Reviews


QC
Quandra C.
Carson, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent Customer Service
I love this dealership, because they are very efficient and very professional with each and every customer.
PAUL P. from Nissani Brothers Hyundai responded on 11/12/2019

Thank you for taking the time to fill out my survey and for the kind words. It was my pleasure doing business with you. If you ever have any questions please do not hesitate to contact me. I look forward to seeing you next time.



Paul Panya
Service Advisor
310-390-1900 Ex 4402

Verified Customer
Venice, CA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Fast Service
Dropped off the car, went to the gym and it was serviced by the time I was done at the gym.
GAREK W. from Nissani Brothers Hyundai responded on 11/11/2019

Thank you for taking the time to fill out my survey and for the kind words. It was my pleasure doing business with you. If you ever have any questions please do not hesitate to contact me. I look forward to seeing you next time.



Garek Wong
Service Advisor
(310)390-1900 Ext 4405

Verified Customer
Los Angeles, CA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Friendly great service
Good people, Great service.

AA
Aldo A.
Los Angeles, CA
2019 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2019 Category: Service
Happy
Great staff always wants to help out

FR
Frank R.
Gardena, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service department
Overall great Service

WS
Wilson S.
San Pedro, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
EXCELLENCE
Excellence is a matter of course. Exceeding my expectations.

WH
William H.
Culver City, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Good service
Ronnie is a excellent maintenance associate

JD
Johnathan D.
Los Angeles, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Great service
Thanks

YD
Yakira D.
Culver City, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Essex winters
Again Essex Winters was amazing took care of me as soon as I pulled up and got my car in right away and got me out in a very timely fashion I can say that I always get the best service from him

CM
Charisse M.
Inglewood, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Customer services
The team in the service department is fantastic. Friendly and professional

LR
Luewana R.
Los Angeles, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
🥰
😍😍

Verified Customer
Hawthorne, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2019 Category: Service
Not exceptional but acceptable
I used a $30 coupon for oil change and free car wash. Was disappointed that my car was not washed. Instead I was given the usual customary coupon with my invoice to use at the car wash across the street. Therefore, I didn't need the $30 coupon and could have used a $19.99 coupon for a oil change only. Also a little put off that the rep was pushing the 60,000 miles tune up and my mileage is just barely 50,000

GM
Galen M.
Los Angeles, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Car owner
Very professional and courteous.
PAUL P. from Nissani Brothers Hyundai responded on 11/01/2019

Thank you for taking the time to fill out my survey and for the kind words. It was my pleasure doing business with you. If you ever have any questions please do not hesitate to contact me. I look forward to seeing you next time.



Paul Panya
Service Advisor
310-390-1900 Ex 4402

LS
Larry S.
CA
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2019 Category: Service
Consistently Decent Service
This time I had my transmission and cooling system serviced (30,000 miles on the car), as well as my navigation system updated. Staff was courteous and service was prompt.

DB
Daniel B.
Los Angeles, CA
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Service
Excellent service provided

Verified Customer
Desert Hot Springs, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Great service
Great service

MS
Michael S.
Venice, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Service department
Service was great . Car runs way better then before .

AR
Alan R.
Los Angeles, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
excellent service
went in for an oil change and was told that I needed a new engine. My car has 80000+miles but it would done under warranty.
Very happy with the service.

PA
Paul A.
Los Angeles, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Always the Best Service
The team at Nissani brothers have always provided me with excellent service.

JL
James L.
Culver City, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Oil change
Today was very fast and efficient service. 45 minutes. They also had to change a tail light bulb. Customer rep was efficient. Wish they would all smile more though.
Love that they give you a complimentary carwash at local carwash next door!
PAUL P. from Nissani Brothers Hyundai responded on 10/26/2019

Thank you for taking the time to fill out my survey and for the kind words. It was my pleasure doing business with you. If you ever have any questions please do not hesitate to contact me. I look forward to seeing you next time.



Paul Panya
Service Advisor
310-390-1900 Ex 4402