Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 1107 Reviews )

ReScore Reviews™ (37)

ReScore
Overall Rating 4.8648649/5Overall Rating 4.8648649/5Overall Rating 4.8648649/5Overall Rating 4.8648649/5rating 4.8648649
Original
Overall Rating 2.32432/5Overall Rating 2.32432/5rating 2.32432rating 2.32432rating 2.32432
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


LS
Latoya S.
Detroit, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
caring they listen
They are always friendly easy to talk to and the main thing is that they listen

Verified Customer
Dearborn Heights, MI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019 Category: Service
Sante Fe
Easy to make an appt. No issues with the service.

Verified Customer
Detroit, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Awesome Service
Great customer service and maintenance team!!

JD
Joyce D.
Detroit, MI
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Oil
Work completed timely

PP
Pauline P.
Detroit, MI
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
This organization is very professional and prompt and make sure the customers is not waiting around they provided you with Lyft assistance to your destination home.
will return very satisfied customer.

Verified Customer
Taylor, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Thorough & Flexible
Tony did a great job explaining all the work needed and what was urgent and what could wait. He was also flexible with my time, knowing I was leaving with family on a trip, which I greatly appreciated.

ST
SOPHIA T.
Ypsilanti, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
GREAT EXPERIENCE AND GREAT TEAM @ LAFONTAINE HYUNDAI DEARBORN!
I walked into the dealership and was immediately met with what I consider to be the epitome of customer service! I was welcomed by Steve and introduced to a salesperson, Kirsten, who was knowledgeable, friendly and a salesperson who actually listened instead of trying to push the sell. Two days prior to going to LaFontaine I visited another dealer (in Ann Arbor) which turned out to be one of the worse experiences I have had when attempting to purchase a car. I walked out of that dealership. From that dealership to LaFontaine Hyundai in Dearborn the customer service factor went from ZERO (at other dealer) to off the charts in a very good way with Kirsten as my salesperson. It is not just Kirsten who makes this dealership what it is, it is the whole team and I appreciate this level of customer service very much!! I left that day with my new Hyundai Elantra GT!! Yay! it is a great car. I whole heartily recommend LaFontaine Hyundai in Dearborn if you are looking to buy a Hyundai.

LD
Laverne D.
Detroit, MI
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
confident workmanship
service people / mechanics know your type of vehicle

DB
Deshawn B.
Detroit, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Service
I took my car in for service and they did A great job, I will definitely be coming back.

BS
Beverly S.
Flat Rock, MI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Great service
I wouldn’t take my car to any other dealership

LB
Lawrence B.
Dearborn, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019 Category: Service
Courteous with excellent service
Quick easy drop off and a shuttle home. Work was done on time line given at drip off. So far everything seems to be good.

AB
Addisalem B.
Dearborn, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2019 Category: Service
Excellent Services!!
After 3 years of my experience with hyundai santa fe, I'm still grateful for my decision.

SP
Steven P.
Dearborn Heights, MI
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Location
Good servive

Verified Customer
Trenton, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2019 Category: Service
Helpful staff
The staff were helpful and professional.

TS
Thomas S.
Westland, MI
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Professional Personable Sales and Service
Buying or Leasing a new car Lafontaine Hyundai is the place to go. It's what buying or leasing a new car should be like from the Management Staff to the Finance Department and finally Sales Department and Service is outstanding they treat you like family.See Kristen Abbott and the entire team there. One word "Outstanding".

KG
Karen G.
Detroit, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Quick, friendly service
They always greet me by name, and service my car quickly and get me back on the road.

Verified Customer
Livonia, MI
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Great Service
I truly appreciated the ability to schedule the appointment from my phone app. Service was great from arrival to departure.

KY
Karen Y.
Dearborn Heights, MI
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Customer Service
Went in for a oil change. Wait time was less than 30 Minutes

Verified Customer
Detroit, MI
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Wonderful place
Overall good work

MR
Malgorzata R.
Saint Clr Shores, MI
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Kindnesses and experience.
When you walk in they greet you and ask you kindly what is the reason for you visit?