Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,166 Reviews)

ReScore Reviews™ (53)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


GR
Giszle R.
Flat Rock, MI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019 Category: Service
the gal at the front desk -
she booked us a Lyft to go have lunch and pick us up and was very helpful regarding a hard time we needed to leave and made sure it all worked out

BS
Beverly S.
Flat Rock, MI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019 Category: Service
Work things out
Even when a situation with my Vehicle seem to be extremely challenging they manage to find a way to work things out

Verified Customer
Redford, MI
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019 Category: Service
Service and timing was great
service was quick and great, very professional

Verified Customer
Canton, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019 Category: Service
Break Lights
Team has good knowledge and very much service oriented and very well taken care
Thank you

Verified Customer
Farmington Hills, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019 Category: Service
Good customer service
Good customer service

MR
Mary R.
Detroit, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019 Category: Service
Owner of sante fe Hyundai
Customer Service is Excellent

DC
Don C.
Canton, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019 Category: Service
Always great service!
I won't take my car anywhere else service is great the people are great!

Verified Customer
Farmington Hills, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019 Category: Service
Excellent service
Good service department and continent pickup and dropoff options.

SG
Stephen G.
Saint Clair Shores, MI
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019 Category: Service
Great service all around
5 star service just too far for me to drive for routine care

RG
Ryan G.
Romulus, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019 Category: Service
Great service
Finished the repairs for less than quoted with great service

Verified Customer
Belleville, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2019 Category: Service
My visit
Need to honor warranty
PRASHANTA N. from LaFontaine Hyundai responded on 08/05/2019

I'm sorry to hear that your recent service was less than 5 stars. 

I know you have spoken with your service advisor and would like to rescore your survey.

Thank you!

Shawn Nagappa
Service Manager


BS
Beverly S.
Flat Rock, MI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019 Category: Service
Great service
Always great service

JM
Joel M.
Southgate, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019 Category: Service
Great service, very knowledgeable service advisor
Knowledgeable service advisor Ergys, was very helpful getting my AC fixed quickly and I greatly appreciated it, especially in this hot weather. The LYFT rides are also very convenient so that’s definitely a plus.

JB
Joan B.
Detroit, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019 Category: Service
Good workmanship
Everything was done in a timely manner

AB
Arthur B.
Belleville, MI
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019 Category: Service
Service at dealers
Service Manager and staff were very heldful.