Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 150 Reviews )

97% Would Recommend
Latest Review about 1 year ago

Reviews


JK
Johnathan K.
Seattle, WA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Johnathan said the representatives at this business got his vehicle running again.
This review was collected via phone interview by Customer Research Inc.

DP
Denise P.
Edmonds, WA
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013 Category: Service
Denise said she really likes the customer service. She had not been to the business for several months and she appreciated that when she came in for service the representative remembered her name.
This review was collected via phone interview by Customer Research Inc.

EJ
EMANUEL J.
Seattle, WA
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2013
What's not to like?
They took my car on a walk-in basis at 9:15AM, had it back to me same day with 100,000 mile maintenance and belt replacement complete, and the one part they had to order (the license light case) they said to drop in any time for a 5-minute fix. And they called me to check before they did the replacement. Reasonable charges, friendly service.

EB
ESTHER B.
Seattle, WA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2013
Car maintenance
Skilled, thorough work, flexible scheduling, clear communication and excellent customer service.

SS
SYLVAIN S.
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2013
Excellent service
Excellent service, very friendly and helpful people.

SC
SANDY C.
Bothell, WA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2013
The team
I always feel taken care of and never leave not satisfied :)

CC
CHARLES M. C.
Seattle, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2013
Don't know what goes in this box?
GREAT staff, service, cost, we trust your judgement as to what needs to be done on our cars.

JC
JIM C.
Buckley, WA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2013
Great service
Excellent service - well done

KG
KAREN G.
Seattle, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2013
Happy with work
I was happy with the work and the service provided

KC
KIM C.
Seattle, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013
Friendly
You have been taking care of our cars for years and have taken excellent care of them. It is nice to go to a place where you and your car are known and the service is always friendly.

JT
Jerry T.
Seattle, WA
Buick Riviera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2013 Category: Service
Jerry said he is pleased with business.
This review was collected via phone interview by Customer Research Inc.

NP
Nathan P.
Seattle, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2013 Category: Service
Nathan said this business was really cool about keeping his vehicle overnight. They fixed his vehicle and it is working great now.
This review was collected via phone interview by Customer Research Inc.

TW
TERESA W.
Seattle, WA
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2013
Excellent service!
The people at Lake City Autoworks, especially Kar, were incredibly helpful, communicative, and flexible when handling my van's suprising breakdown.

KC
Kelly C.
Seattle, WA
Toyota Tercel
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2013 Category: Service
Kelly said she was happy with the service they were able to give her. She went in without an appointment to get her air conditioning recharged. They did that work, but did not have time to do additional work she wanted done.
This review was collected via phone interview by Customer Research Inc.

LB
LINDA B.
Seattle, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2013
Lake City Autoworks Rocks!!!
I have been bringing my 1998 Toyota Tacoma here for years and it drives like butter every time I get work done on it. I think my truck is never gonna die. My 2 daughters also bring their vehicles here from my recommendation and they are treated very well. The staff are respectful and hardworking. They diagnose what is wrong very quickly and do a good job. Thank you Carl, you are a gentleman....

DW
Dick W.
Seattle, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2013 Category: Service
Dick said he is very satisfied. The business is quite friendly and helpful. The women at the front desk were very helpful.
This review was collected via phone interview by Customer Research Inc.

MR
Michelle R.
Seattle, WA
Saturn SL2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2013 Category: Service
Michelle said she had a great experience. They were very courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

ST
SHARON T.
Edmonds, WA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2013
value of time and expense
Great service. If they are unsure about what is to be done, they call you instead of doing it and then charging you. Estimates are within the quoted price. Quality of work is extremely good. If something goes wrong, they will fix it. Good service staff.

BG
BILL G.
Seattle, WA
Subaru Legacy
Verified Customer
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08/01/2013
Personal, Caring Service
I brought in my car because the air conditioner was not working properly.

Several hours later I was notified the work was completed. I returned to Lake City Autoworks and paid my bill.

Upon starting my car, I was greeted with a wondrous breeze of cool air on a very hot day. The amount charged was very reasonable and well worth it.

SB
STACY B.
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013
service, professionalism, honesty.
Lake city auto works has continually provided me with customer service that is outstanding. Plus great work on my cars that has proven their dedication to what they do & how they value their customers. I will use them for for whatever problems I come across with any of my cars.

Displaying Review 61 - 80 of 150 in total