Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

239 Reviews

100% Would Recommend
Latest Review about 7 hours ago

Reviews


BB
Bill B.
Conneaut, OH
Chevrolet Pickup
Verified Customer
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10/22/2018 Category: Service
Bill said that the place does good work.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Conneaut, OH
Mitsubishi Lancer
Verified Customer
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10/18/2018
Great service
Always happy with the quality work. Work is completed quickly as well

BH
Brian H.
Ohio
Ford Econoline Cargo Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Brian said the employees did not put his vehicles tire back on the right rim. They did not return his call.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Ashtabula, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great team
Quick and great service. Great job I’ll be back

NC
Nic C.
Conneaut, OH
Lincoln MKZ
Verified Customer
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10/16/2018
Great service!
Deeply appreciate the last minute service to repair my tire. Always the best service!

SF
Susan F.
Conneaut, OH
Jeep Grand Cherokee
Verified Customer
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10/13/2018
Outstanding
They did fluid film and repaired a tire that had punctured earlier in the day. Such a blessing to have technicians I can trust and rely on! Need to clone them!

BK
Bill K.
Conneaut, OH
Honda Accord Wgn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Nice People
Thom is very honest, I trust his judgement.

CL
Charles L.
Conneaut, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Charles said that he has recommended this business to many of his relatives. Tom is just the best.
This review was collected via phone interview by Customer Research Inc.

JE
Jennifer E.
Ashtabula, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
This place is awesome!
Lake Erie Auto is the place to go! I take my vehicle here for everything. Just had an oil change done which was free because if you purchase for oil changes, you get the 5th one free. They always take great care of you. Thanks guys and gals!

JS
Jeff S.
Conneaut, OH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Replace front struts on my 06 Buick
They are very polite and concerning .They explain everything and got the job done right and on time .I would recommend them to anyone who has automotive repair needs .

MN
Mark N.
Conneaut, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Great service you can rely on
Love my new tires. Service was friendly and quick. Feels like I'm driving a new car! Thanks a bunch!

MM
Mary M.
Conneaut, OH
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Mary said this business is professional and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

TD
Tara D.
Ashtabula, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Tara said the business is great. She has no complaints, the service was wonderful. They are safe and trustworthy
This review was collected via phone interview by Customer Research Inc.

DB
Destany B.
Conneaut, OH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Great staff
Always pleasant to talk to, kept me updated on the progress of my vehicle, has come a long way.

JS
James S.
Kingsville, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Honest hard working couple with great employees
I've been going to Lake Erie Automotive since my son referred them a few years ago, they're one of the few honest and upright companies that I've ever worked with. They are always busy, which tells me but they're doing a good job. I recently bought a 2007 Ford Ranger and brought it in for an oil change and filter, but Thom took the time to go over the truck and safety inspect it and only charge me for the oil change, this goes a long way when customers are usually pushed quickly through the process. I highly recommend Lake Erie Automotive oh, great company great people.

MC
Matt C.
Conneaut, OH
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Matt said the experience was very good. He knows the mechanic well. They are all great people and very honest.
This review was collected via phone interview by Customer Research Inc.

MA
Margaret A.
Conneaut, OH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Margaret said the service was excellent. The employees were friendly, quick and gave her the best price. This business is close to her.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Conneaut, OH
Honda CR-V
Verified Customer
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09/21/2018
Prompt professional service every time.
It is like I tell my friends and family when you go to Thom's you can trust him to fix just what is broke. No surprises with all kinds of other mystery problems. I recommend him all the time.

RF
Robert F.
Conneaut, OH
Chevrolet Silverado SS
Verified Customer
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09/18/2018
the light problem was taken care promptly, Thank You
l always get great work .Robert F.

JH
John H.
Jefferson, OH
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Excellent service
Lake Erie Auto has always taken great care of our vehicles. They are very thorough, skilled, and honest.

Displaying Review 21 - 40 of 239 in total