Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

533 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 3 days ago

Reviews


MC
Merv C.
Golden, CO
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Merv said he's used this business a number of times and their staff are super stars.
This review was collected via phone interview by Customer Research Inc.

CS
Christina S.
Denver, CO
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Christina said the staff were honest and helpful. They gave direct answers and did their best to work her. They are a very good business.
This review was collected via phone interview by Customer Research Inc.

JH
Joy H.
Denver, CO
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Joy said they provided great service and were very friendly.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 11/14/2017

Thank you for the kind words, Joy!  We appreciate the opportunity to be of service to you.  Please come see us again!

John


RB
Rose B.
Denver, CO
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Rose said she had a great overall experience. Luke and Bill were very helpful and kept her informed.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Colorado
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
John said the staff are very honest and fair to customers.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Denver, CO
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Kevin said this business was pricey.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 11/14/2017

Kevin, I'm surprised that you think we are "pricey", when we sent two men to travel to your vehicle, tow it back to the shop, and diagnose the problem.  We traveled to your vehicle with a company truck and a tow strap to save you the cost of a tow truck.  Then we put your truck first in line because it is a work truck, diagnosed the problem, ordered the part, and repaired the truck.  We finished your work after normal business hours and then stayed on after hours so that you could pick up your truck the same night.  We saved you the tow bill, worked overtime, and then stayed more overtime so you could send your men to pick up your truck.  We charge you nothing except straight time and the total bill was just over $300.00 I'm sorry that you don't like our pricing, but this is Denver and we have to pay too much for rent, and our employees have to pay too much for rent, and we have to pay the employees a fair wage.  I know you are from out of town, but if you need any help at our "pricey" establishment, you would be welcome.  John


AW
Annika W.
Rapid City, SD
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Annika said she was traveling and decided to visit this business. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GH
Gina H.
Denver, CO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Gina said she was completely satisfied with her service. The work was done fast. The price was fair.
This review was collected via phone interview by Customer Research Inc.

RW
RICHARD W.
Littleton, CO
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Honesty
Great service. Skilled mechanics. They are honest about what truly needs to and does not need to be done

RW
Richard W.
Littleton, CO
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Richard said the staff went above and beyond for him. They communicated with him and they let him know what was really going on. They gave him a ride home and he really appreciates their service.
This review was collected via phone interview by Customer Research Inc.

DS
DAVE S.
Sioux Falls, SD
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017
Timely Expert Service at a Fair Price
Same as above

ME
Mandy E.
Denver, CO
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Mandy said the service from the business is very helpful and fast.
This review was collected via phone interview by Customer Research Inc.

AG
Alana G.
Denver, CO
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Alana said the staff was very quick and attentive. They answered all her questions.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Colorado
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Sean said the business does not over charge on their prices and they are very honest.
This review was collected via phone interview by Customer Research Inc.
John J., Owner from Lakewood Lube And Repair responded on 11/14/2017

Thank you for the kind review, Sean!  We are just a small shop but we try harder than the "big boys".  Come see us again!

John


MB
MARK B.
Lakewood, CO
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Check Engine light
John and team provide great service, loan car if needed and fix it the first time

DK
David K.
Littleton, CO
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
David said the service was really good. They were very honest and they finished within the promised time frame.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
Denver, CO
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2017 Category: Service
Phil said the experience was okay. It was all right, but not anything special.
This review was collected via phone interview by Customer Research Inc.

KE
Kyle E.
Denver, CO
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Kyle the staff were personable and friendly. They go out of their way to help him get low prices that will save him money. He has never been dissatisfied with their work. He has recommended this business to others as much as possible.
This review was collected via phone interview by Customer Research Inc.

SB
Susette B.
Denver, CO
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Susette said the business always has great customer service. They get things done in a timely manner and John is always on top of things. She would like to thank him for being there and for being flexible.
This review was collected via phone interview by Customer Research Inc.

MB
MARK B.
Lakewood, CO
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Great Service - Great folks - I just take it for granted at Lakewood Lube
I always recommend John at Lakewood Lube

Displaying Review 81 - 100 of 533 in total