ReScore Reviews™ (1)
I am so sorry that Fred decided to be so negative in response to what was a very simple transaction. His response is inaccurate in that we did not take 4 hours to do a compression check, and we did not tell him that we wanted $3400 to "balance his engne". We did perform a compression check and we found that he had two dead cylinders, meaning no compression at all in those two cylinders. We stated that the problem was either a head gasket or bad valves and in either case, the cylinder head would need to be removed. We did give this gentleman a quote of $3400, but it was for a top overhaul on both cylinder heads of his V8 engine. We never used the words "balance the engine" and I don't know where he got that terminology. Balancing engines is a specialty performed by very few shops and has nothing to do with a repair. Obviously Fred did not like the result of his visit here, but his total bill was $149.50 which he paid. We have his estimate on file, and we are unhappy that Fred is unhappy, but his review has nothing at all to do with reality.