Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

339 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


RL
Robert L.
Lakewood, WA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Robert said he called three different facilities for help and they all gave him different answers. He was going to do the work himself, but this business had a staff member who spoke with him on the phone for about twenty minutes so he decided to go with this business and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

AG
Amy G.
Lacey, WA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Amy said the business provides good quality service. They are super pleased with the work and are looking forward to going back.
This review was collected via phone interview by Customer Research Inc.

TW
Tina W.
Tacoma, WA
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Tina said the staff were customer friendly, they did what they said they were going to do and they were honest. She appreciated what they did.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Spanaway, WA
Mazda B4000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Robert said the staff are very pleasant and truthful.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Tacoma, WA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joseph said the staff were friendly and fixed his issue. They knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

AO
Alesha O.
Puyallup, WA
Chevrolet Blazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Alesha said in the beginning, her husband spoke with the manager at this business, and that he felt it was not the complete best visit.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Tacoma, WA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Michael said the staff did a great job servicing his vehicle. It took longer than he wanted but it was all worth it.
This review was collected via phone interview by Customer Research Inc.

CR
Carmen R.
Tacoma, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Carmen said the service is personable, thorough, and the price is great.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Steilacoom, WA
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Dave said everything is fine.
This review was collected via phone interview by Customer Research Inc.

AL
Ann L.
Tacoma, WA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Ann said she continued to have a minor leak even after her last service.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Lakewood, WA
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
John said he was a previous customer. He has confidence in the service.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Washington
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the employees were friendly and helpful. His vehicle is running well, so far.
This review was collected via phone interview by Customer Research Inc.

RS
Rae S.
Tacoma, WA
Toyota Camry
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/18/2018
Overpriced
They are very friendly however they definitely are not a very great shop. They quoted me almost 900 to get my brakes done. They said I need new front calipers, pads, and rotor. Along with rear brakes needing service and a brake fluid system flush. Went to another shop and was told I did not need new front calipers just new pads and rotors and told the rear brakes could use a service but they weren't in dire need and was quoted $550. Ultimately I took it to a friend who said the same thing as the 2nd shop and was able to do everything for $250 including an oil change. Lakewood transmission was trying to add in extra things that were not necessary. I will never return to this place.

ZK
Zach K.
Tacoma, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Zach said he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JP
Josh P.
WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Josh said the service was outstanding.
This review was collected via phone interview by Customer Research Inc.

CR
Cody R.
Washington
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Cody said his transmission is running much smoother now.
This review was collected via phone interview by Customer Research Inc.

GE
Gigi E.
Lakewood, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Courteous and informative
I appreciate their honesty n willingness to help where they could. Would definitely recommend to friends n family.

KH
Kaleb H.
Washington
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Kaleb said the staff did a really good job on his vehicle. The service was fast and easy. His vehicle works very well now.
This review was collected via phone interview by Customer Research Inc.

KM
Kainoa M.
Lakewood, WA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kainoa said this business was a great place to go to.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Orting, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Dave said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.