Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

306 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


AN
Arlie N.
Tacoma, WA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Arlie said this business took pretty good care of him. They have done everything he has asked them to do.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Washington
Honda Accord Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Paul said the service took over 1 hour, rather than the 40 minutes he expected. The good, honest staff did a great job.
This review was collected via phone interview by Customer Research Inc.

SA
Sara A.
Tacoma, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Sara said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Alissa S.
Washington
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Alissa said the service and price were good. The staff members got her in right away. They really cared about her, too.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Lakewood, WA
Volvo XC70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Steve said the business is fantastic. He received great service from the front desk employee, the repair work was done well, and the vehicle was cleaned when got it.
This review was collected via phone interview by Customer Research Inc.

JA
Joey A.
Lakewood, WA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Joey said this business was super helpful in getting the problem repaired.
This review was collected via phone interview by Customer Research Inc.

KB
Kay B.
Tacoma, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Good job
Thank guys

MW
Marcus W.
Tacoma, WA
Nissan Pathfinder
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/02/2018 Category: Service
Marcus said he went in and gave the woman symptoms of his transmission problem and he was told it may be this or that. When someone physically looked at it the diagnosis changed from $1500 of work to $8000. So the inconsistency was a little disconcerting.
This review was collected via phone interview by Customer Research Inc.

LS
Lonnie S.
Lakewood, WA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Lonnie said he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

CD
Cari D.
Tacoma, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Spoke with Dawson. He said the business was easy to deal with and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Roy, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Spoke with Denise. She said she liked the business. The staff were honest and reliable.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Washington
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Matt said the service was informative and great.
This review was collected via phone interview by Customer Research Inc.

CB
Carl B.
Puyallup, WA
Buick Terraza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Carl said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

TL
Travis L.
Washington
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Travis said the business had great customer service.
This review was collected via phone interview by Customer Research Inc.

KA
Kiko A.
Tacoma, WA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Kiko said this business was done quickly and everyone was nice. She had no problems. The receptionist was perfect and very good. She was demanding of the parts for her vehicle and she liked that about her.
This review was collected via phone interview by Customer Research Inc.

PF
Patrick F.
Tacoma, WA
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Patrick said the business is quick.
This review was collected via phone interview by Customer Research Inc.

TD
Tammy D.
Puyallup, WA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Spoke with Tammy's husband. He said he's been with the business over the years.
This review was collected via phone interview by Customer Research Inc.

DH
Drew H.
Tacoma, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Drew said the employees were helpful. Even though they couldn't fix his vehicle, they let him know what was wrong with it.
This review was collected via phone interview by Customer Research Inc.

CP
Chuck P.
Lacey, WA
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2018 Category: Service
Chuck said there was some miscommunication about incorrect personal information. He was otherwise happy with the service and thought it was good.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Washington
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Alex said the staff performed excellent service on his vehicle. They were friendly. He appreciated the great way they communicated their concerns and suggestions. They were exact with their estimated time of completion.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 306 in total