Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

353 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


DW
Dennis W.
Lakewood, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Dennis said the staff was really nice, and it helped him out.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Yelm, WA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
James said this business does good work.
This review was collected via phone interview by Customer Research Inc.

CC
Carol C.
Seattle, WA
Jeep Compass
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Carol said she likes the service, but the employees forgot to put the oil change stamp for her next oil change in her windshield, other than that the service was good.
This review was collected via phone interview by Customer Research Inc.

GR
Guy R.
Lakewood, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Guy said the staff were friendly, courteous and very efficient.
This review was collected via phone interview by Customer Research Inc.

MN
Marvin N.
Tacoma, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Recommend Lakewwod Transmissin
BC they are honest and backed their work 100%
These folks did my front brakes; and I returned (several months later) with a question about the dust on one wheel. To my surprise, they immediately put my F150 on the rack, replaced the brake assy. with new parts, and pads, and I was on my way (fixed!) in 2 hours. All for no charge -- and my truck was placed ahead of others lined up for maintenance. This kind of respect for the customer's vehicle and needs is far ahead of the " ____" I've experienced from the dealership that sold me the vehicle.

DM
Dan M.
Lakewood, WA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Dan said this business did a good job and it was not expensive. His vehicle sounds good.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Tacoma, WA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Reliable, straightforward and honest.
I've been coming here for years, many vehicles, they have always done a great job and I am very satisfied.

AN
Arlie N.
Tacoma, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Arlie said this business took pretty good care of him. They have done everything he has asked them to do.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Washington
Honda Accord Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Paul said the service took over 1 hour, rather than the 40 minutes he expected. The good, honest staff did a great job.
This review was collected via phone interview by Customer Research Inc.

SA
Sara A.
Tacoma, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Sara said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Alissa S.
Washington
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Alissa said the service and price were good. The staff members got her in right away. They really cared about her, too.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Lakewood, WA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Steve said the business is fantastic. He received great service from the front desk employee, the repair work was done well, and the vehicle was cleaned when got it.
This review was collected via phone interview by Customer Research Inc.

JA
Joey A.
Lakewood, WA
Acura Integra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Joey said this business was super helpful in getting the problem repaired.
This review was collected via phone interview by Customer Research Inc.

KB
Kay B.
Tacoma, WA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Good job
Thank guys

MW
Marcus W.
Tacoma, WA
Nissan Pathfinder
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/02/2018 Category: Service
Marcus said he went in and gave the woman symptoms of his transmission problem and he was told it may be this or that. When someone physically looked at it the diagnosis changed from $1500 of work to $8000. So the inconsistency was a little disconcerting.
This review was collected via phone interview by Customer Research Inc.

LS
Lonnie S.
Lakewood, WA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Lonnie said he is happy with the service.
This review was collected via phone interview by Customer Research Inc.

CD
Cari D.
Tacoma, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Spoke with Dawson. He said the business was easy to deal with and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Roy, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Spoke with Denise. She said she liked the business. The staff were honest and reliable.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Washington
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Matt said the service was informative and great.
This review was collected via phone interview by Customer Research Inc.

CB
Carl B.
Puyallup, WA
Buick Terraza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Carl said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 353 in total