Reviews
GE
George E.
Gig Harbor, WA
Chevrolet Metro
Verified
George said this business completed the work in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
TB
Tony B.
Washington
Subaru Legacy
Verified
Tony said he was happy with the service this business provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Jeffery P.
Graham, WA
Chevrolet TrailBlazer
Verified
Jeffery said the business took a while to get things done.
Recommended
This review was collected via phone interview by Customer Research Inc.
PC
Pat C.
Tacoma, WA
Ford Escape
Verified
Pat said the service provided by this business was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Mac M.
Lakewood, WA
Jeep Grand Cherokee
Verified
Mac said he is totally pleased with the service and the staff at this business. They are all super people.
Recommended
This review was collected via phone interview by Customer Research Inc.
BP
Bob P.
Puyallup, WA
Ford F-150
Verified
Bob said this business provided great customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
Andera S.
Gig Harbor, WA
GMC Sierra 2500
Verified
Spoke with John. He said this business took longer than he thought they would to diagnose his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
James P.
Washington
Cadillac Escalade ESV
Verified
James said the owners always treat him well. They are very fair and they provide great service. They always guarantee their work. They are a pleasure to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Rod R.
Washington
Verified
Rod said they got him the parts he needed.
Recommended
This review was collected via phone interview by Customer Research Inc.
IL
Irvin L.
Puyallup, WA
Ford Pickup
Verified
Irvin said the business provides good service in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Joseph L.
Tacoma, WA
Nissan Altima
Verified
Joseph said he did not have any problems. Everything was perfect.
Recommended
This review was collected via phone interview by Customer Research Inc.
AD
Alexis D.
Olympia, WA
Chrysler Pacifica
Verified
Spectacular customer service
The job got done quickly and efficiently. I am beyond confident in knowing Lakewood Transmission's team has the knowledge, ambition, expertise to complete the task at hand.
Recommended
LL
Lance L.
Plainview, MN
Ford F-150
Verified
Lance said that when this business worked on his vehicle they kinked a hose in his transmission which made it overheat. He had to take the vehicle to a second facility to have his transmission repaired.
This review was collected via phone interview by Customer Research Inc.
JF
John F.
University Place, WA
Ford Ranger
Verified
Very professional!
Very professional. Gave information and estimate before proceeding with any repairs so there are no surprises. If any additional issues, will call before doing anything. Staff very friendly.
Recommended
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017
Thank you John for trusting us with your vehicle. We believe the best start to anything is honesty. Our goal is to build a trusting relationship with our customers.
DC
Dimitrius C.
Tacoma, WA
Dodge Charger
Verified
Dimitrius said he is a big car guy so he always worries about his vehicle when he drops it off. He spoke with Tony and he made him feel very comfortable. As soon as he walked on the property it was well kept and clean. The lady at the front desk was kind and patient. She was very concerned with all of his needs.
Recommended
This review was collected via phone interview by Customer Research Inc.
KW
Kyle W.
Spanaway, WA
Dodge Pickup
Verified
Kyle said the employees are professional. They took his vehicle in quick, and they explained everything to him in detail.
Recommended
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017
Part of our job is to explain the issues with your vehicle so you can make an informed decision. Thank you Kyle for trusting us with your Dodge truck.
AM
Arron M.
Lakewood, WA
Mazda MX-6
Verified
Arron said they were very good. They were very helpful, prompt and nice. They got him in and out just fine and they were on time with his appointment.
Recommended
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017
Thank you for bringing in your Mazda MX-6. We understand that your time is valuable so we always strive to get you in and out as soon as possible while also making sure that the work on your vehicle is done properly.
DS
Doug S.
Renton, WA
Pontiac Bonneville
Verified
Doug said the employees were helpful and did what they said they were going to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
Alex S.
Puyallup, WA
Chevrolet Silverado SS
Verified
Alex said this business took care of his issues. They got him out in a timely manner. He was completely satisfied with his visit.
Recommended
This review was collected via phone interview by Customer Research Inc.
KP
Katie P.
Lakewood, WA
Volvo XC90
Verified
Katie said her experience with this business was amazing. They worked with her on scheduling and made it easy. Their prices were great and their turn around time was awesome. Everybody on staff was nice and her air conditioning is running wonderfully now. She appreciated their customer service, efficiency, prices and the results she got from them. It was all wonderful.
Recommended
This review was collected via phone interview by Customer Research Inc.