Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

353 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


MS
Mark S.
Spanaway, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Mark said this business got the work completed fast and were easy to work with.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Mark, we aim to deliver you with efficient and friendly service.


CW
Charles W.
Tacoma, WA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017
Service
Excellent service
Provides excellent information
friendliest staff...
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

 We believe that communication is key while also delivering you with fast and friendly service. Thank you and we look forward to providing you with all your vehicle needs in the years to come.


DN
Don N.
Lacey, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2017 Category: Service
Don said the employees had a don't care kind of attitude. They got the job done but made some amateur and petty mistakes. He was not impressed. He would not recommend this business for the reasons stated.
This review was collected via phone interview by Customer Research Inc.

SC
Shawn C.
Tacoma, WA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Shawn said the service was really good.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Shawn for trusting us with your Chevrolet Impala. We are here for any repairs that your vehicle may need in the future.


GM
Georgette M.
Lakewood, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Georgette said this business was nice and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

 Gorgette, we greatly appreciate your recommendation of our shop. Our goal is to make sure that you have a pleasent experience.


TB
Tasia B.
Lakewood, WA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Tasia said this business is good at what they do, and she is not displeased with the service.
This review was collected via phone interview by Customer Research Inc.
Karen M. from Lakewood Transmission Inc. responded on 09/06/2017

Thank you Tasia for entrusting us with the repairs on your vehicle. Our goal is to make sure that you have a pleasant experience.


JK
Jim K.
University Place, WA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Jim said this business did a good job. They were timely.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Tacoma, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Mike said the business told him the issue and told him the cost. It was twice what he paid for the vehicle. He did not get the work done and they did not end up charging him anything.
This review was collected via phone interview by Customer Research Inc.

SR
Stacy R.
Lakewood, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Stacy said the service was good. The staff was very nice and the vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Steilacoom, WA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Joe said the business was fair and honest.
This review was collected via phone interview by Customer Research Inc.

RM
Rebekah M.
Puyallup, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Rebekah said she thought the employees at this business were very quick. They handled her service with out any problems. They were efficient and friendly as well.
This review was collected via phone interview by Customer Research Inc.

AD
Alexis D.
Tacoma, WA
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Alexis said this business provided good customer service. Their mechanics were good.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Washington
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Ken said this business was fast, and friendly. They made sure everything was taken care of.
This review was collected via phone interview by Customer Research Inc.

AB
Allan B.
Southworth, WA
Lincoln Continental
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2017 Category: Service
Allan said this business told him two different prices. The price went up and down. They did not stick to one price.
This review was collected via phone interview by Customer Research Inc.

TJ
Thomas J.
Tacoma, WA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Thomas said this business was good. They are friendly and personable.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Tacoma, WA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
Truck service
They did my truck transmission service in a timely manner and found what was causing my truck to vibrate.

MT
Michelle T.
Graham, WA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Michelle said the service was efficient and the employees always make sure the vehicle is in top notch shape before returning it.
This review was collected via phone interview by Customer Research Inc.

MS
Max S.
Washington
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Max said he received a good price for the transmission. They were quick and confident.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Steilacoom, WA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Michael said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Steilacoom, WA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2017 Category: Service
Mark said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 353 in total