Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

521 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 3 days ago

Reviews


DW
DANIEL W.
Orlando, FL
Mercury Villager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019
Highly Recommended
Lancaster Auto came highly recommended from a friend. After 2 visits I have not been disappointed. Efficient and courteous service. Best of all, the restroom is clean. That doesn't happen in some restaurants I certainly didn't expect it to happen here but it happened here.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 07/12/2019

Hi
Daniel
We Thanks to your friend who recommended us and appreciate your honest feedback.

Yogi Wadhwa

Verified Customer
Orlando, FL
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019
Was treated very well.
Service was done on time and done well. I am satisfied with my visit.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/30/2019

Hi
Phillip
We really are glad that we were able to fix your problem and get you going in time
Appreciate your feedback 

Yogi Wadhwa

ME
Myrielle E.
Orlando, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2019 Category: Service
Myrielle said that everything was good at the place, she always goes there.
This review was collected via phone interview by Customer Research Inc.

TM
TIMOTHY M.
Orlando, FL
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019
They are fair and do food work
They fixed my care gave me a fair price with no surprises

LJ
Louis J.
Orlando, FL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Louis said this business did a great job. They didn't have the tire he needed.
This review was collected via phone interview by Customer Research Inc.

JD
Jude D.
Orlando, FL
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2018 Category: Service
Jude said the service was good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/04/2018

Hi
Jude,
Thanks for the feedback and recommendation.

Yogi Wadhwa

MS
Michael S.
Riverview, FL
Mitsubishi Eclipse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Michael said that Nick was very friendly. He did as much as he could in a difficult situation and he tried to solve the issue as economically as possible. In the end though, his vehicle needs to have its engine replaced.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/04/2018

Hi
Micahel,
Thanks for the feedback and understanding the circumstances with the vehicle.
Really appreciate that. 

Nick

JM
Jessica M.
Kissimmee, FL
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Jessica said that the place's service was great but the pick up time was off and she had to wait.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/04/2018

Hi
Jessica,
Sorry for the delay.
Really appreciate your feedback and recommendation.
Will try to do better next time.
Thanks

Yogi Wadhwa

JC
Jc C.
Florida
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
JC said he is happy with the service, and he will be coming back again.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/04/2018

Hi
Mr.Collins
Appreciate your feedback and 5*****.

Yogi Wadhwa

VC
Vilfred C.
Orlando, FL
Ford Expedition EL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Vilfred said he has the same problem that he brought it in for. He thinks if a mechanic is not sure about something he should just say that.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018
Good service
Service was good and reasonable with a groupon. Made an appointment online for an oil change and still had to wait for an hour but it was not bad. The staff were very nice and they provided good service to my vehicle.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

John
Hi
Sorry for the wait.
Thanks for your compliments

Yogi Wadhwa

AI
Aldo I.
Orlando, FL
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Aldo said it took a bit longer but everything else was alright.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Sorry 
Your work took longer than expected.
Thanks for your recommendations.

Yogi Wadhwa

RW
REYNALDO W.
Orlando, FL
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018
Continue after revisit
Customer service excellent. Left with repair complete but issue came up again with vehicles after a few hours. Returning tomorrow.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/22/2018

Hi
Reynaldo

Thanks for showing trust in us.

Yogi Wadhwa

HL
Herline L.
Orlando, FL
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Herline said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

ML
MEISSNER L.
Orlando, FL
Nissan Versa Note
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018
Quick service
Got my car in quickly although they were busy. Did not tell me that the e-brake was left on.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi

Thanks for recommendation.
Brake was for safety,sorry we did not tell you.
thanks

Yogi Wadhwa

KW
Kenrick W.
Orlando, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Kenrick said the business was a good experience.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/16/2018

Kenrick
Hi
Thanks for the trust you have in us.
Appreciate that.

Yogi Wadhwa

AB
Amber B.
Kissimmee, FL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Amber said the employees took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/16/2018

Hi
Amber
Thanks for the recommendation.

Yogi Wadhwa

JH
Jauien H.
Orlando, FL
GMC Terrain
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Spoke with Javier. He said the staff did good work. They provided good service. The staff didn't communicate when he would be getting his vehicle back.
This review was collected via phone interview by Customer Research Inc.

KW
Kenrick W.
Orlando, FL
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017 Category: Service
Kenrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 01/09/2018

Hi
Thanks for the receommendation.

Yogi Wadhwa

DB
David B.
Orlando, FL
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017 Category: Service
David said this business did a pretty good job. He was pleased.
This review was collected via phone interview by Customer Research Inc.