Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

427 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 5 days ago

Reviews


KA
Kay A.
Orlando, FL
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kay said she has been a customer of the business for a long time, and she has never been disappointed. She has always been pleased with the staff's professionalism and their very good work.
This review was collected via phone interview by Customer Research Inc.

JH
Jose H.
Florida
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jose said the staff was very attentive and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Kevin said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

JB
JEFF B.
Tampa, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great Service
I was in and out in no time. Staff was very friendly.

KB
Kaliha B.
Palmyra, NJ
Toyota Prius c
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Kaliha said the business staff was knowledgeable and pleasant to deal with. They provided her with efficient service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Jeep Liberty
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/29/2018
Overcharged
Definitely over charged.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Niza,
Hi,
We are sorry that you feel that we overcharged you but $105.00 for Radiator Flush with supplies and taxes is not a very high price to pay for the job.
It is very much with in industry standards.
Also we did it after your pre approval.
Still if you feel that way, we will compensate you in the next visit for any other future repairs.
Thanks and really appreciate your business.

Yogi Wadhwa

Verified Customer
Orlando, FL
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018
Good service
Service was good and reasonable with a groupon. Made an appointment online for an oil change and still had to wait for an hour but it was not bad. The staff were very nice and they provided good service to my vehicle.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

John
Hi
Sorry for the wait.
Thanks for your compliments

Yogi Wadhwa

AR
Angel R.
Florida
Mazda Mazda6
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2018 Category: Service
Angel said he was quoted one price and after the service, was charged another. He did not like the way he was treated. The vehicle is still not the same. He may or may not return.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/25/2018

im sorry for the missunderstanding but we tried our best to resolve youre situation you where quoted a price for a diagnostic that you did youre self.When the service you requested didnt resolve thew issue we diagnosed youre vehicle. youre intial bill was 105.61 and we only charged you 89.99 eventho we performed the trothel relearn and the diagnostic after wich you repalsed youre purgue control valve and retuned to clear the codes on the car and we didnt charge either. in the future please be fair in youre revue

Yogi Wadhwa

KM
Kevin M.
Saint Cloud, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kevin said that Nick was really good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Kevin,
Appreciate the compliments

Nick

GJ
Gregory J.
Florida
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Gregory said the business was accommodating. It was good service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Gregory,
Thanks for the compliments

Yogi Wadhwa

AI
Aldo I.
Orlando, FL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Aldo said it took a bit longer but everything else was alright.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Sorry 
Your work took longer than expected.
Thanks for your recommendations.

Yogi Wadhwa

DC
DONALD C.
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Great communication
I had no idea who to take me Prius to to replace "THE" battery in the back hatch of the car. I mean this is my first hybrid car and the first (and hopefully only) time to replace it. I thought the Toyota dealer, but my roadside assistance provider recommended Lancaster Auto. I basically asked, "Who?" I had never heard of them in the past. I had it taken there anyway and crossed my fingers. As soon as it arrived, I received a phone call letting me know the car had arrived and that diagnostics would begin and I would be informed on the status with updates. AND THEY DID! The price was reasonable, having talked to other Prius owners who have gone through the replacement as well. If asked, I WILL recommend Lancaster Auto and consider them as a second to my regular mechanic.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Donald
Hi,
We really appreciate your detailed feedback and recommendations.
Thanks a lot.

Yogi Wadhwa

EB
Edward B.
Florida
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Edward said this business was very honest, trustworthy and prompt.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
thanks for the 5*****

Yogi Wadhwa

AM
Anthony M.
Oviedo, FL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Anthony said the staff were quick, they did exactly what he asked, and they went out of their way to make sure he got what he needed, at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Anthony,
Hi
Appreciate your feedback and recommendation.
Thanks

Yogi Wadhwa

JG
Joshua G.
Orlando, FL
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Joshua said the business is very honest, their prices are fair, they accommodated him without an appointment and he is really impressed.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Josh,
Hi
Thanks for the compliments and feedback.

Yogi Wadhwa

ID
Isabel D.
Orlando, FL
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Isabel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Thank You Isabel for recognition.

Yogi Wadhwa

CB
Charles B.
FL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Charles said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Charles,
Appreciate your compliments and recommendation.
Thanks

Yogi Wadhwa

GK
Gene K.
Orlando, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gene said he always receives good service from the business.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Gene,
Hello.
Thanks a lot
Appreciate your business.

Yogi Wadhwa

MF
MARC F.
Orlando, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Good job I
Great service
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Hi
Marc,
Appreciate the compiments.

Yogi Wadhwa

JL
Javier L.
Orlando, FL
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Javier said they are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/29/2018

Javier,
Hi
Thanks for the feedback and recommendations.
Appreciate that.

Yogi Wadhwa

Displaying Review 21 - 40 of 427 in total