Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

449 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 17 hours ago

Reviews


KS
Kenedy S.
Florida
Volkswagen Golf GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Kenedy said the business's service was quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tarra H.
Orlando, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Tarra said the staff was quick, helpful, and she got the price she was quoted.
This review was collected via phone interview by Customer Research Inc.

MM
Melody M.
Orlando, FL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Melody said the staff is friendly, they did a great job and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

GA
Garrett A.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Very excellent service.
Very impressed with the company. They fixed my Jeep for me when I was 3 hours away and didn’t rip me off. More then fair with their pricing and couldn’t be more honest. There was even $5 in my center console that was still there when I picked up my Jeep.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Garrett,
Really appreciate your feedback and compliments.
thanks

Yogi Wadhwa

ES
EVELYNE S.
Orlando, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
The team player
It is a great garage to have your car service with ease and no worries, they work as a team and always go the extra miles by making sure that your car will be to satisfactions of the customers. Thank you, JOB WELL DONE !!!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Evelyne,
Hi
Thanks for the recommendation and feedback.
Thanks

Yogi Wadhwa

MG
Michael G.
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Friendly and fast
I just had my oil changed and it was fast. They were very friendly and I'd go back again.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Michael,
Thanks for the feedback and 5*****

Yogi Wadhwa

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
The kindness of others
Outstanding n friendly service.. Would recommend anyone who has an car issue check them out..
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Dwight,
Thanks for your reviews and recommendations.

Yogi Wadhwa

AW
Alex W.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Alex said the business provided excellent service. They were very quick, and efficient. Everything about it was good, and he appreciated their hard work.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Alex
Appreciate your feedback and recommendations.

Yogi Wadhwa

KJ
K. J.
Orlando, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/15/2018
Dishonest!
If you are looking for a honest, knowledgable auto technician, please continue to search and save yourself a huge headache. Service is so bad I had to report them to AAA and BBB for price gauging and mistreatment of customers, especially women.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Customer came with the own diagnostic of bad starter and we diagnosed and advised that their was nothing wrong with their starter and saved customer $375 for the repairs which were not needed.
Vehicle had some intermittent problem with running because of computer failure which we diagnosed and gave estimate to the customer and that took little longer to diagnose because of intermittent issues,which made the customer little mad, which we apologized for that and we did not charge any money to the customer and she left the place without paying a penny so we do not understand how did we do the price gouging.
We explained everything to the Lead Tech from AAA and they understood everything.

Yogi Wadhwa

JH
Jonathan H.
Altamonte Springs, FL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Jonathan said the service was quick and efficient.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Hi
Jonathan
Appreciate the 5*****.
Thanks

Yogi Wadhwa

BS
Benjamin S.
Orlando, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Benjamin said the staff did a good job. The price was reasonable and they had good customer service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Benjamin,
Hi
Thanks for your feedback and reviews.

Yogi Wadhwa

JD
Joseph D.
Orlando, FL
Chevrolet Chevy Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Joseph said everything was okay and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

Joseph
Hi
Thanks for the recommendations.

Yogi Wadhwa

JO
John O.
Florida
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
John said the business provided good service, in a very timely fashion.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/02/2018

John
Appreciate your feedback and recommendation.

Yogi Wadhwa

LT
LISA T.
Natalbany, LA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
Excellent
Very knowledgeable, friendly and helpful staff. Service is fast and employees are honest.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
Appreciate your feedback.
thanks

Yogi Wadhwa

SG
Shiann G.
Lakeland, FL
Kia Sportage
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/05/2018 Category: Service
Shiann said she was not happy with the service. She said she was overcharged on the tires she purchased and she waited a long time. She will not be going back to the business.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
We charged $166 for a brand new 17" Kumho tire out of the door with taxes after getting pre approval from the customer and our profit margin in tires is less than 10%.
Being a small tire shop we definitely can not beat the Walmart prices but we are definitely very competitive to our scale players,
Still if customer feels that we over charged then we feel sorry about it.

Yogi Wadhwa

HK
Hussain K.
Florida
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Hussain said he has used the business for some time now, and they are all pretty good.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
Appreciate your feedback.
thanks

Yogi Wadhwa

ML
MEISSNER L.
Orlando, FL
Nissan Versa Note
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018
Quick service
Got my car in quickly although they were busy. Did not tell me that the e-brake was left on.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi

Thanks for recommendation.
Brake was for safety,sorry we did not tell you.
thanks

Yogi Wadhwa

WA
William A.
Kissimmee, FL
Nissan Frontier 2WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
William said everything was fine, but it would have been nice if the work was done faster.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
William
Sorry for the wait,
Appreciate the 5*****.
thanks

Yogi Wadhwa

MH
MADELIN H.
Orlando, FL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Price and great customer service
Great price, work well with you and good customer service. Would recommend to anyone for an oil change great as well.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/08/2018

Hi
Thanks for your feedback.

Yogi Wadhwa

DD
DOMINIQUE D.
Orlando, FL
Chrysler PT Cruiser
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/21/2018
Terrible Service Ripoff Overcharge
This place put a bad fuel pump on my car and overcharge me as if it was a new one. Do not trust mechanics they are not knowledgeable and will rip you off a bunch of crooks using refreshed used parts and pricing as new. Sloppy service and job. I do not recommend.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/21/2018

Hi
We put a brand new fuel pump Napa Auto Parts in the car at a price pre approved by the customer which unfortunately failed in 3/4 days and car came back and we diagnosed that the new pump failed so we replaced the pump with another brand new pump from Napa Auto Parts under warranty at no cost but customer keep saying that we put the used pump in it, then we gave the copy of the invoice for the new pump to the customer for her satisfaction but she was not ready to admit that part failed and kept saying that we put refurbished part.
Seems like she was frustrated and angry with break down of the car but looks like we could not do anything to convince her that it was a part failure, which can happen to any one and any time.
This does not makes us crook or sloppy.

Yogi Wadhwa

Displaying Review 81 - 100 of 449 in total