Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

408 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 2 days ago

Reviews


LK
Lindsy K.
Kissimmee, FL
Toyota Corolla
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/06/2017 Category: Service
Lindsy said the mechanic at the business was nice. He only looked at her vehicle for only five, maybe ten minutes. He told her the vehicle was basically not fixable and he still charged her for looking at it.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/20/2017
hi
Yes we do charge for diagnostics if customer is not getting the vehicle fixed or vehicle is not fixable because we have to pay our techs to disgnose the vehicle.
Their is no diagnostice charges if we are fixing the vehicle and we explain that upfront.
Thanks

BK
BERTIE K.
Altamonte Springs, FL
Nissan Frontier
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/05/2017
Engine light
The check engine light continues to go on and off for 1 year now A/c broke.. Tech said to drive faster on I4
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/08/2017
Hi
Check engine light is an intermittent problem and Customer does not want to spend money on the vehicle.
And we did not break the AC,also we tried to work out on the price and did not charge the work we did but still we could not make her happy.
But we still want to work out with her,
thanks

MB
Martin B.
Florida
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017 Category: Service
Martin said the employees are very professional and they do a wonderful job. He was in a tough situation and they worked with him to help him out.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/08/2017
Martin,
Hi
We thank you for your patience and appreciate your feedback.
Hope you travelled back home safe.
thanks

CG
Crystal G.
Orlando, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2017 Category: Service
Crystal said they were really quick and nice.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/08/2017
Crystal
Hi,
Really appreciate your feedback.
thanks

NB
NANCY B.
Orlando, FL
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
no long wait.....pleasant,polite attention. great advise and knowledge from employees
would strongly recommend to friends
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/08/2017
thanks to you Nancy

SN
Steve N.
Florida
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Steve said the technician, Hansu did an outstanding job with his customer service skills. He also did a great job on the vehicle and he's very knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/08/2017
Hi
Steve,
Thanks for the compliments and feedback

DD
Daryl D.
Orlando, FL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Daryl said the business took their time and they got it done.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/08/2017

Hi
Daryl

Thanks


HS
Hardeep S.
Orlando, FL
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Hardeep said everyone was very nice at the business. They provided a ride. They were helpful and they finished quickly. They should keep up the good work.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/22/2017
Hardeep Ji
Thanks for the compliments and good wishes.

JC
Jose C.
Orlando, FL
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Jose said his vehicle is running great, everything went the way he wanted and he already has recommended this business.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/22/2017
Jose
Hi
Thanks for the good reviews and recommendations.

JL
Josue L.
Orlando, FL
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Josue said the business was very friendly.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/22/2017
Hi
Josue
Thanks for the Compliment

KA
Kay A.
Orlando, FL
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017 Category: Service
Kay said she was pleased with the good and timely service provided by this business. They were reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/22/2017
Hi
Kay
Thanks for positive feedback.

LH
Lisa H.
Orlando, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017 Category: Service
Lisa said the business did everything she wanted and more. She was happy with the service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/11/2017
hi
Lisa
Thanks for the compli,ents and feedback.

SS
Steven S.
Orlando, FL
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017 Category: Service
Steve said this business has good, polite customer service.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/11/2017

hi
steven
thanks


DB
DAVID B.
Orlando, FL
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
Oil change and lube
I took my vehicle in for a routine service, oil change and lube? The team was very professional and I was in and out very quickly.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/30/2017
David,
Hi
Thanks for the 5 star opinion.

KW
Kenrick W.
Orlando, FL
Dodge Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/23/2017 Category: Service
Kenrick said there was a noise in his universal joint and he asked the business to fix it but they told him he needed his wheel bearings changed instead. After he left, he continued to hear the noise and when he took his vehicle back, they fixed his universal joint and the noise disappeared. He ended up paying more than he needed to because they did not listen to him in the first place.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/30/2017
hi
Kenrick,
Vehicle was amking noise from bearing as well so we advised both.
Thank you for your feedback and recommendation.

CG
CAROL G.
Orlando, FL
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017
Customer service was great. I received a call before AAA towed my car to the shop. They explained the testing and what had to be repaired.
Very pleased with the experience. I did not know the mechanics or their work before my car was worked on, and was very satisfied with the work they did.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/23/2017
Carol
Hi
Thanks for trusting your Beamer with us and giving good feedback.

LD
LISSETTE D.
Orlando, FL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017
Honesty and good service
I'm so happy for finding them to take care of my car.... a few feet from home and despite they're always busy my car is quickly serviced....
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2017
Thanks Lissette

JG
Juan G.
Orlando, FL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Juan said the service provided by this business was great.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2017
Juan
thanks

AC
Ashok C.
Orlando, FL
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Ashok said this business provided him good service and he is never disappointed. They are timely and he did not have any complaints.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2017
Ashok ji
thanks for the good reviews.

CR
Chandrika R.
Windermere, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Chandrika said the personnel at the business provided her with the best service and she was happy.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 03/20/2017

hi
thanks for the compliments and blessings


Displaying Review 161 - 180 of 408 in total