Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

423 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 6 days ago

Reviews


KS
Kimberly S.
Florida
Mitsubishi Galant
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said the service sucked and the vehicle still shakes after the alignment.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said she paid for her service to be done, but the issue was not fixed.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/09/2018

hi
Kimberly,
Sorry to know that you think that way,but you paid for four wheel alignment and for sure we took care of that and we have a record of it too in our system also.
we took care of toe and camber for all four wheels as much us the adjustments allowed, unfortunately caster for front wheel could not be adjusted as there is no provision in the vehicle,this could have been caused by bad front end suspension or a front end collision.
Still if you feel that we did not do our job right,you are more than welcome to stop by and we will take another look and explain you the whole thing.
thanks

Yogi Wadhwa

ZD
ZEPHIR D.
Orlando, FL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
nice
Very knowledgeable staff!

JM
Jessica M.
Kissimmee, FL
Nissan Versa
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Jessica said that the place's service was great but the pick up time was off and she had to wait.
This review was collected via phone interview by Customer Research Inc.

MH
Minnie H.
Orlando, FL
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Minnie said the service was great. The work took a long time.
This review was collected via phone interview by Customer Research Inc.

JC
Jc C.
Florida
Cadillac DTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
JC said he is happy with the service, and he will be coming back again.
This review was collected via phone interview by Customer Research Inc.

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
They get ur vehicle running perfect
Outstanding service as always...

AR
Amariylis R.
Kissimmee, FL
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Amaiylis said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

OR
Olga R.
Kissimmee, FL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Spoke with Olga's son. He said the business treated the vehicle good while they had it.
This review was collected via phone interview by Customer Research Inc.

HL
Herline L.
Orlando, FL
INFINITI QX70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Herline said this facility is convenient, she likes the price and people are very nice.
This review was collected via phone interview by Customer Research Inc.

RD
Ryffelle D.
Orlando, FL
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Ryffelle said the service was good.
This review was collected via phone interview by Customer Research Inc.

AJ
Angela J.
Florida
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Angela said she has no issues with this business.
This review was collected via phone interview by Customer Research Inc.

DW
DWIGHT W.
Orlando, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Great service
Outstanding service once again...

KL
Kendal L.
Orlando, FL
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kendal said he didn't have a appointment. He was seen quickly and he received good service. The staff is very friendly.
This review was collected via phone interview by Customer Research Inc.

EG
Esau G.
Ocoee, FL
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Esau said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Florida
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jacob said they handled the service the same day. It went from completely nonfunctional to being driven off of the lot.
This review was collected via phone interview by Customer Research Inc.

VC
Vilfred C.
Orlando, FL
Ford Expedition EL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Vilfred said he has the same problem that he brought it in for. He thinks if a mechanic is not sure about something he should just say that.
This review was collected via phone interview by Customer Research Inc.

JC
Jorge C.
Florida
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jorge said everything was right on time with this business. Everything worked out great.
This review was collected via phone interview by Customer Research Inc.

KA
Kay A.
Orlando, FL
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kay said she has been a customer of the business for a long time, and she has never been disappointed. She has always been pleased with the staff's professionalism and their very good work.
This review was collected via phone interview by Customer Research Inc.

JH
Jose H.
Florida
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jose said the staff was very attentive and he was very pleased.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Florida
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Kevin said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.