Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

501 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 days ago

Reviews


KS
Kimberly S.
Florida
Mitsubishi Galant
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said the service sucked and the vehicle still shakes after the alignment.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said she paid for her service to be done, but the issue was not fixed.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/09/2018

hi
Kimberly,
Sorry to know that you think that way,but you paid for four wheel alignment and for sure we took care of that and we have a record of it too in our system also.
we took care of toe and camber for all four wheels as much us the adjustments allowed, unfortunately caster for front wheel could not be adjusted as there is no provision in the vehicle,this could have been caused by bad front end suspension or a front end collision.
Still if you feel that we did not do our job right,you are more than welcome to stop by and we will take another look and explain you the whole thing.
thanks

Yogi Wadhwa

SW
SEAN W.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Great work and customer service
They helped us in an unfortunate situation with our daughter. Went above and beyond with communication and treated us and our daughter with fantastic customer care. Thank you.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/21/2019

Hi
Sean
We are very happy that you felt that way.
Really appreciate that.
Thanks

Yogi Wadhwa

Verified Customer
Orlando, FL
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019
Was treated very well.
Service was done on time and done well. I am satisfied with my visit.

PP
PHEGUY P.
Orlando, FL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Awesome experience
Really great sevice and friendly staff. Would recommend to anyone..

RM
RODOLFO M.
Orlando, FL
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Last Visit
Great sevice

YC
Yahaira C.
Orlando, FL
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Spoke with Yahima. She said the people at the business were very helpful.
This review was collected via phone interview by Customer Research Inc.

IS
Italo S.
Orlando, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Italo said are friendly, they do a good job, they are reliable and they are honest. However they need to complete the work on the time. It took them 1 hour and 45 minutes to change his oil.
This review was collected via phone interview by Customer Research Inc.

IS
Italo S.
Orlando, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Italo said are friendly, they do a good job, they are reliable and they are honest. However they need to complete the work on the time. It took them 1 hour and 45 minutes to change his oil.
This review was collected via phone interview by Customer Research Inc.

AT
AMARIS T.
Orlando, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019
Yes
very good customer service and reasonable waiting time

Verified Customer
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Got the job done
Didn’t cost an arm and a leg, just the leg covered it.

LH
LISA H.
Knoxville, TN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Lancaster Auto and Tire Co
Quick and reliable service!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 06/17/2019

Hi
LIsa
Thanks for the feedback.
Appreciate that.

Yogi Wadhwa

MT
Mcclendon T.
Orlando, FL
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Spoke with Trevoine. He said he only goes to this automotive business, he feels comfortable there, the staff is great and they are quick
This review was collected via phone interview by Customer Research Inc.

ME
Myrielle E.
Orlando, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2019 Category: Service
Myrielle said that everything was good at the place, she always goes there.
This review was collected via phone interview by Customer Research Inc.

KA
Kay A.
Orlando, FL
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Kay said that she likes the place so much, she has been going there for years, their pricing is fair and the staff is ethical. They got her keys when her vehicle stranded her in a lot, had it towed and fixed it for her. She stated she depends on them. They made the extra effort for her.
This review was collected via phone interview by Customer Research Inc.

BT
Bhertha T.
Orlando, FL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Bhertha said the service was good. Everything was perfect.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Ford Fusion
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/08/2019
Never did what they said
I came there to get my car fixed they upped the price because it was through insurance. They were supposed to send a quote to me but never did and never told me or showed me what was wrong with my vehicle.

DP
Dominick P.
Kissimmee, FL
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Dominick said the staff is fast, helpful, reliable and his vehicle is still running.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/01/2019

Hi
Dominick,
We are happy you felt that way and thank you for your feedback.

Yogi Wadhwa

DW
Damion W.
Winter Park, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Damion said he was very satisfied with this business. They did a fine job. He has no complaints. They were done in a timely professional manner. They offered discounts for his next visit.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 05/01/2019

Damion
Hi
Really appreciate your feedback and thankyou very much for 5*****.

Yogi Wadhwa

JS
Jose. S.
Altamonte Springs, FL
Dodge Avenger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/04/2019 Category: Service
Jose said that the facility took a very long time to complete the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LC
LAIZA C.
Kissimmee, FL
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Super Friendly and attentive
Guys were very attentive since I got there. Service was quick, even thought I have a big car they needed more oil that the normal and a special filter.. they check special prices in order to help me with the extra fees that I already knew I have to pay. I will recomend this place over big name companies... let’s support small business!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 04/29/2019

Laiza,
Hello,
Thanks for the recommendations and appreciate the spirit for small businesses.
THANKS A LOT

Yogi Wadhwa