Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

450 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 6 days ago

Reviews


KS
Kimberly S.
Florida
Mitsubishi Galant
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said the service sucked and the vehicle still shakes after the alignment.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
02/03/2018 Category: Service
Kimberly said she paid for her service to be done, but the issue was not fixed.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 02/09/2018

hi
Kimberly,
Sorry to know that you think that way,but you paid for four wheel alignment and for sure we took care of that and we have a record of it too in our system also.
we took care of toe and camber for all four wheels as much us the adjustments allowed, unfortunately caster for front wheel could not be adjusted as there is no provision in the vehicle,this could have been caused by bad front end suspension or a front end collision.
Still if you feel that we did not do our job right,you are more than welcome to stop by and we will take another look and explain you the whole thing.
thanks

Yogi Wadhwa

JB
JEFF B.
Tampa, FL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Great shop
Got my vehicle in for service right away

JU
Jean u.
Orlando, FL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Jean said always gets good service there.
This review was collected via phone interview by Customer Research Inc.

AJ
Abu J.
Orlando, FL
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Abu said he likes how the staff handle their business. They are trustworthy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orlando, FL
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
I always get the best customer service at Lancaster Auto & Tire Co.
The Manager at Lancaster Auto performed a thorough research for my vehicle's 40,000 miles service, and provided a very reasonable quote. They always order the best auto parts, and engine oil suitable for German cars. They only recommend the services that are required, no unnecessary avenues! Honesty is at the bottom of their business. I have been their client for at least five (5) years.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 11/06/2018

Hi
Appreciate your business and detailed feedback.
Thanks a lot.

Yogi Wadhwa

LB
LISA B.
Kissimmee, FL
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Excellent Customer Service...
Excellent Customer service.
Alittle busy, but I guess that's a sign of good business.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 11/06/2018

Lisa,
Hi
Thanks a lot for understanding the wait time and recommendation.

Yogi Wadhwa

MG
Mariaye G.
Orlando, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Mariaye said she received good service from this business.
This review was collected via phone interview by Customer Research Inc.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 11/06/2018

Hi
Mariaye
Appreciate your feedback.
Thanks

Yogi Wadhwa

Verified Customer
Orlando, FL
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Meme the regular
All I have to say is they actually WANT to help you, not cheat you like most of us had experienced at other shops! They are really great people who work here. Thank you!!!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/30/2018

Hi
Thank you Meosha.
Happy Halloween.

Yogi Wadhwa

ES
EVELYNE S.
Orlando, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
The piece of mind that your vehicle is in good hands. .
The team will always make sure that your vehicle is well taking care of ..
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/30/2018

Evelyn,
Hi
Appreciate your trust and feedback.
Thanks

Yogi Wadhwa

LJ
Louis J.
Orlando, FL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2018 Category: Service
Louis said this business did a great job. They didn't have the tire he needed.
This review was collected via phone interview by Customer Research Inc.

JR
Jinesh R.
Florida
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Jinesh said the service at this business was quick, fast with no problems.
This review was collected via phone interview by Customer Research Inc.

AS
Avinash S.
Orlando, FL
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Avinash said they are pretty decent, nice and down to earth. Everything was explained very well.
This review was collected via phone interview by Customer Research Inc.

JL
JULIO L.
Orlando, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Tires rotations
Good service and great price.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/20/2018

Hi
Julio
Appreciate the feedback.
thanks

Yogi Wadhwa

OS
Omar S.
Orlando, FL
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Omar said they are very good and professional.
This review was collected via phone interview by Customer Research Inc.

ML
MATHEW L.
Orlando, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Honest and friendly
This is my 2nd time here for scheduled maintenance. They are reasonably priced and no hidden fees. They completed the work in a timely manor. Will return!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/20/2018

Mathew
Hi
Thanks for the compliments and recommendation.

Yogi Wadhwa

Verified Customer
Tavares, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Quick and reasonably priced
Fast service

JA
JALQUELINE A.
Kissimmee, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Good service
Great service!
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/07/2018

hi
thanks for the feedback and recommendations 

Yogi Wadhwa

KC
KARLA C.
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Karla C.
I needed an oil change with a fair price, I found this place not knowing what to expect; I was treated better than I unticipated. Not to mention the great prices....I will definitely continue to go here! 👍👍
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/05/2018

Hi
Karla
Thank you very much for your visit and giving us 5*****.

Yogi Wadhwa

IS
Italo S.
Orlando, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Italo said the service was good and the mechanics did what he needed in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

TS
Tammy S.
Fort Myers, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Trustworthy
The staff was friendly and honest. The service was quick, informative, and budget friendly. I would definitely take my vehicle there again if needed. This shop was extremely helpful.
Yogi W., Managing Partner from Lancaster Auto And Tire Co Inc responded on 10/04/2018

Hi
Tammy,
Appreciate your feedback and recommendation.
Thanks

Yogi Wadhwa

Displaying Review 1 - 20 of 450 in total