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Lancaster Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,431 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
45
Total ReScores
4.5
ReScore Average
79
Net Promoter Score ®

Business Details

About

Lancaster Hyundai's factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Lancaster Hyundai's factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(717) 569-6467

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 8:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
5260 Main Street East Petersburg, PA 17520
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,431 Reviews)

GA
gravatar
Glenn A.
Lancaster, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Too costly
Already stated, written by Barbara, who is the primary driver and money manager of the home.
Not Recommended
MARK E R., Service Manager from Lancaster Hyundai responded on 08/20/2018 04:16 AM

Hello Barbara and thank you for your recent review. I have had the opportunity to review your recent services and would like the chance to reply to the services/expenses during your recent visit. We do appreciate your business and always want our customers to understand the value of our services. On this visit, our service department did complete the oil change and tire rotation services, completed a PA State Safety Inspection that was at no charge ($30 value) as part of our rewards program as a thank you for purchasing your Tucson with LCM. IN addition, the PA Emissions testing was completed and as a recommendations from our multi-point vehicle inspection the engine and cabin air filters were recommended due to time and mileage at 20k+ miles and were agreed to be replaced. In addition to the free PA State Safety Inspection, you would have received a $5 Castrol rebate for the oil change, a free Premium Car Wash Voucher ($10 value) and part of the rewards program is that after 4 paid oil changes, the 5th one is free! We do understand that maintenances on your vehicle are an expense and we do try to only make valid recommendations and make sure our pricing is in check with the industry. We feel we offer much more value for our services with the rebates, car washes, 5th free oil change and free safety inspections for our customers in a state of the art facility with amenities, comfort and great customer services. If at any time you would like to review the pricing and value in person, I would gladly offer my time to make sure you and your Hyundai and well taken care of! Thank you for being an LCM customer!

Mark Roberts
Service Manager
Lancaster Hyundai
717-569-6467 Ext 2840
MRoberts@LCMotors.net
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