Lancaster Hyundai's factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead. Lancaster Hyundai's factory certified technicians are trained to ensure your Hyundai vehicle runs well for the road ahead.
Hello Eliza and thank you for the recent feedback. I greatly apologize for the inconvenience at your last visit and understand the frustration that the battery was discharged and the need to return for a second visit to resolve. please know it is never our intent to not repair your vehicle completely and it appears the new door latch and the striker needed an adjustment. I completely agree that this should have been double checked prior to returning your vehicle and can not make an excuse as to why this was not verified and caught prior to your pick up.
Please accept our sincere apologies for the inconvenience and feel free to contact myself directly if you have any further concerns or issues I can assist with?
Kind regards,