From initial discovery of my Tacoma Online on Cargurus.com I found the listing and inquired. Matt responded promptly. As our interaction progressed and became more in depth Matt even did a video walk around with me via FaceTime. Satisfied with the Carfax Report and the Video Walkaround I filled out my online credit application and soon thereafter placed my initial down payment via Credit Card. Finding a nicer lower mile pre-owned Tacoma 4x4 pickup below $20,000 is no easy task. Ask me......I deal with this challenge everyday at the Toyota Dealership that's i work at.
One thing that I will mention is that many small cosmetic flaws were not fully revealed on my FaceTime Video walkaround with Matt. This is the part where seeing a vehicle in person is everything. Although my heart initially sank a bit my expectations may have been a bit too optimistic. Considering the price point and the miles that this Tacoma was advertised at and the miles for the age of the pickup I defaulted back to the test drive and the Carfax Report. All of the maintenance was done at a larger local Toyota Dealer on time for each recommended Service Interval. The Tacoma drove excellent truth be told. After waking around the vehicle a second time and taking a second more in depth test drive the true personality of this Tacoma came through.
After delivery I have changed the brakes and installed new tires with full alignment. Not that the Tacoma was terribly maintained or that Landmark Motors did not do what they were suppose to during their Safety Inspection. Everything was within specifications given the miles and the Service work that had been done on this Tacoma by the prior Owner. I just like to start out fresh with new brakes and tires with full alignment just to get off to a good fresh start as the New Owner.
A good Tacoma Truck now drives nearly flawlessly. The cosmetic items I have addressed which were minor at best. I did pay for touch up work through Landmark Motors Service and Reconditining Department. Andy was awesome?? After Landmark had sent out my Tacoma for the drip trim molding to be installed Landmark Motors went to work to touch up my Tacoma Pickup. I must say that Andy and Staff did a fine job of cleaning up my little Tacoma. Dark colors reveal every rub and flaw hence touch up is essential to keep dark colored vehicles looking their very best. My paintless dent repair specialist had done a nice job of knocking out those annoying little dents and door dings to make the touch up work done by Landmark look excellent. There are some larger cosmetic flaws that cannot be touched up and will require reprinting. That is a task that I will endeavor to complete at a later date. After all, this is a nearly 10 year old Toyota Tacoma 4x4 and some cosmetic issue can be expected over the course of it's nearly 10 year life thus far. The perfectionist side of me begs to have the tailgate, front bumper skit and factory fender flares repainted when I add the color matched steps down the road so that everything looks super clean and sharp. Are any of the cosmetic flaws major? Not in the least. However, once the running boards and bug deflector are painted to color match my Tacoma Truck why not take care of all of the bit picky items all at once? With normal use the rigors of most public parking places are not kind on dark colored vehicles. From door dings to errant shopping cart mishaps and the like a 10 year old vehicle has a very peril filled journey to endure. All in all Landmark Motors did step up to work with me to help make my Tacoma shine. The little diamond just needed a finishing polish to bring out it's true luster.
Thanks to my own Service and Parts Departments for getting all of the mechanical items brought from good to impeccable levels of maintenance once again. This is all part of the process of buying and maintaining pre-owned vehicle.Some loose ends can be expected here and there that need to be taken care of after the sale if you really want to be truly satisfied with your purchase. Otherwise you are best served by sticking to brand new vehicles and paying the brand new prices. I am a Sales Professional at a Toyota Dealership. My expectations are higher than most. Matt (Sales) ,Andy (Recondtioning) and Brandon (Finance) made my experience simple, straightforward and stress free. No pressure was felt during any part of the Sales Process or even during the after sale process. Top notch service straight through from start to finish. Everyone at Landmark Motors was friendly, courteous, helfpful and honest. Thank you Matt and the entire Staff at Landmark Motors for a hassle free pleasant purchase ??? Once again Infound a diamond in the rough. All other Tacoma Trucks for the model year are advertised for more money and much much higher miles. It pays to be patient and keep a sharp eye out for a great value. All of my hard work paid off. I hope that all of your hard and diligent shopping and research end as mine has ??
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One thing that I will mention is that many small cosmetic flaws were not fully revealed on my FaceTime Video walkaround with Matt. This is the part where seeing a vehicle in person is everything. Although my heart initially sank a bit my expectations may have been a bit too optimistic. Considering the price point and the miles that this Tacoma was advertised at and the miles for the age of the pickup I defaulted back to the test drive and the Carfax Report. All of the maintenance was done at a larger local Toyota Dealer on time for each recommended Service Interval. The Tacoma drove excellent truth be told. After waking around the vehicle a second time and taking a second more in depth test drive the true personality of this Tacoma came through.
After delivery I have changed the brakes and installed new tires with full alignment. Not that the Tacoma was terribly maintained or that Landmark Motors did not do what they were suppose to during their Safety Inspection. Everything was within specifications given the miles and the Service work that had been done on this Tacoma by the prior Owner. I just like to start out fresh with new brakes and tires with full alignment just to get off to a good fresh start as the New Owner.
A good Tacoma Truck now drives nearly flawlessly. The cosmetic items I have addressed which were minor at best. I did pay for touch up work through Landmark Motors Service and Reconditining Department. Andy was awesome?? After Landmark had sent out my Tacoma for the drip trim molding to be installed Landmark Motors went to work to touch up my Tacoma Pickup. I must say that Andy and Staff did a fine job of cleaning up my little Tacoma. Dark colors reveal every rub and flaw hence touch up is essential to keep dark colored vehicles looking their very best. My paintless dent repair specialist had done a nice job of knocking out those annoying little dents and door dings to make the touch up work done by Landmark look excellent. There are some larger cosmetic flaws that cannot be touched up and will require reprinting. That is a task that I will endeavor to complete at a later date. After all, this is a nearly 10 year old Toyota Tacoma 4x4 and some cosmetic issue can be expected over the course of it's nearly 10 year life thus far. The perfectionist side of me begs to have the tailgate, front bumper skit and factory fender flares repainted when I add the color matched steps down the road so that everything looks super clean and sharp. Are any of the cosmetic flaws major? Not in the least. However, once the running boards and bug deflector are painted to color match my Tacoma Truck why not take care of all of the bit picky items all at once? With normal use the rigors of most public parking places are not kind on dark colored vehicles. From door dings to errant shopping cart mishaps and the like a 10 year old vehicle has a very peril filled journey to endure. All in all Landmark Motors did step up to work with me to help make my Tacoma shine. The little diamond just needed a finishing polish to bring out it's true luster.
Thanks to my own Service and Parts Departments for getting all of the mechanical items brought from good to impeccable levels of maintenance once again. This is all part of the process of buying and maintaining pre-owned vehicle.Some loose ends can be expected here and there that need to be taken care of after the sale if you really want to be truly satisfied with your purchase. Otherwise you are best served by sticking to brand new vehicles and paying the brand new prices. I am a Sales Professional at a Toyota Dealership. My expectations are higher than most. Matt (Sales) ,Andy (Recondtioning) and Brandon (Finance) made my experience simple, straightforward and stress free. No pressure was felt during any part of the Sales Process or even during the after sale process. Top notch service straight through from start to finish. Everyone at Landmark Motors was friendly, courteous, helfpful and honest. Thank you Matt and the entire Staff at Landmark Motors for a hassle free pleasant purchase ??? Once again Infound a diamond in the rough. All other Tacoma Trucks for the model year are advertised for more money and much much higher miles. It pays to be patient and keep a sharp eye out for a great value. All of my hard work paid off. I hope that all of your hard and diligent shopping and research end as mine has ??