Larry H. Miller Hyundai Spokane


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

816 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.700002/5Overall Rating 3.700002/5Overall Rating 3.700002/5rating 3.700002rating 3.700002
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
93% Would Recommend
93% Business Response
Latest Review 1 day ago
Celeste B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service dept"
The service dept. is very friendly. They have helped me several times with simple repairs and part replacement. My wait has usually been short. Thank you
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:37 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/17/2018

Thank you for the survey and score!

Justin Seelnacht
Service Manager
509-944-3651
Thomas B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous"
Knowledgeable and good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:03 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/17/2018

Thank you for the feedback! 

Take Care

Justin Seelnacht
Service Manager
509-944-3651
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service is quick.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:35 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thank you so much for the perfect survey!!!

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Richard M. on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service personal"
Thanks
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:30 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thanks so much for the survey! 

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This customer happy. "
I'm very pleased with the service and maintenance work done on my car. The service department is very friendly and willing to explain the work in terms I can understand.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:20 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

We genuinely care about our customers and do our best to make you feel like family. Have a wonderful day and Thank you for the perfect survey!!

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Kay S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, considerate"
Efficient, reliable information ; organized with paperwork with considerate customer service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:17 AM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thank you very much for the perfect survey! We strive everyday for customer satisfaction! We are very happy to hear you had a great experience :)

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Linda B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
I am always welcomed with a smile as I get checked in. They answer all my questions and get my car finished in a reasonable time frame for the work that is needed.
Thanks for your great service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:04 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thank you!

Justin Seelnacht
Service Manager
509-944-3651
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thank you for your survey! Wonderful customer service is very important to us, and something the guys really strive for. We look forward to seeing you at your next visit!  

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
James L. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
They an awesome job. Fast and courteous. They really treat you like family more than just another customer
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:20 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thank you so much for the kind words and perfect survey!

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
G Thomas F. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5stars"
they are very efficient courteous the place is clean and they treat your vechicle the same way and they are prompt
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:36 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/16/2018

Thank you for the survey! 

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Kristin L. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Robert was helpful and worked with us on issues. very professional
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:34 AM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/15/2018

Thank you for the survey!

Justin Seelnacht
Service Manager
509-944-3651
Darece S. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
I feel that the people working in the service department are honest and I trust them. Just bring back the car washes :)
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/14/2018 07:09 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/15/2018

Thank you for the feed back and perfect score!

Take Care

Justin Seelnacht
Service Manager
509-944-3651
Carl M. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
service people are very good. Was able to set get the work done on time. a fellow named Chris and I dont know the other name are very helpful.
carl Major
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/14/2018 01:19 AM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/15/2018

Thank you for the perfect score!

Justin Seelnacht
Service Manager
509-944-3651
Barbara F. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Sevice"
Vehicles are terrific, people are outstanding, service is great.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 03:02 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/12/2018

Thank you so much for the great survey! 

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Debra M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Chris in the service department is great!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 02:17 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/12/2018

Thank you for the great survey! We Agree Chris is wonderful :)

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Gary M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable, reasonable and courteous, helpful service techs."
As mentioned in the title.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:49 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/12/2018

Thank you so much for the possitive feedback!

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Gwynn T. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service is very good"
Having been in sales and customer service my whole life. It is extremely important to me. In a lot of ways a dying art. So appreciate the customer service level that I receive at your dealership.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/12/2018 08:52 AM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/12/2018

Thank you for the perfect score!

Justin Seelnacht
Service Manager
509-944-3651
Richard L. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
The oil change was completed as scheduled. They also checked and rotated the tires. The pulled a sparkplug and check it for wear, but it looked OK, so no replacement at this time (92000 Miles).
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/11/2018 01:01 PM
Justin S., Service Manager at Larry H. Miller Hyundai Spokane responded on 01/12/2018

Thank you for your feedback. Have a wonderful year!

Justin Seelnacht
Service Manager
509-944-3651
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service guys were great!"
I appreciate them getting me in quickly & being very thorough.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/10/2018 12:12 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/10/2018

Thank you so much for the survey!

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Lynn W. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
We live on the west side. We drove over to visit family right after Christmas. As soon as we pulled into their driveway, the check engine light came on and message said call service . We took it n to Larry Miller Hyundai. They were great. We had to leave our car but they gave us a loaner car that we had to drive back home in. But they fixed our car and we came back the next weekend to a perfectly running Sonata hybrid plugin!
Thank you!
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 12:10 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/10/2018

Thank you lynn so much, for the Kind words and perfect survey!

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Susan T. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and quality of products. "
Your staff is personable, helpful and efficient. We have not had any problem with the service appointments.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/09/2018 06:23 PM
AMBER P., Customer Relation Manager at Larry H. Miller Hyundai Spokane responded on 01/10/2018

Thank you Susan, so much for the survey! 

Amber Pen
Customer Relations Manager
amber.pen@lhmauto.com
509-944-3650
Displaying Review 1 - 20 of 816 in total