Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

181 Reviews

100% Would Recommend
89% Business Response
Latest Review 8 months ago

Reviews


MS
Michael S.
Ayer, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Michael said this business always takes good care of him.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 11/16/2017
We are glad that we can meet your expectations!  Thank you for your business.

TS
Todd S.
Pepperell, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Todd said they did a very good job. They were accommodating.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 11/09/2017
Thanks Todd!  We always enjoy your visits.

TR
Teresa R.
Merrimack, NH
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Teresa said they did a very good job and she was pleased.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 11/09/2017
Thanks Teresa!  So glad we could help.

SM
Sarah M.
Dunstable, MA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Sarah said she has confidence in their ability to do a good job.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 10/20/2017
Thanks Sarah!  We do appreciate your business.

RM
Rick M.
Pepperell, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Rick said the service was really great. The employees were good. They provided thorough service.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 10/02/2017
Thanks for your business, Rick.  Hope to see you again, soon.

DA
Daniel A.
Pepperell, MA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
Daniel said he had a good experience with this business and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 09/19/2017
Thanks Daniel.  Glad we were able to help you out.

RG
Roland G.
Pepperell, MA
Subaru Impreza Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2017
John Stands behind his work.
John helped me to identify an intermittent brake noise. Once the source of the noise was located John didn't hesitate to repair the brakes under warranty even though the work was performed back in February of this year. LAS is a great place to do business and I would consider them head and shoulders above the rest of the truck/automotive repair facilities in this area.
JOHN AND T. from LAS Truck And Auto responded on 09/19/2017
Thanks Roland.  We do stand behind our work and we are happy to keep our customers happy.

RA
Ryan A.
Townsend, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Spoke with Kenneth. He said he's had good service from them and he likes John.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 09/19/2017
Thanks Ken.  Glad we could help you out.

DD
Dianna D.
Dunstable, MA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2017
Great service
Once again great service
JOHN AND T. from LAS Truck And Auto responded on 08/15/2017
Thanks again, Dianna!

TP
Thomas P.
Pepperell, MA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017 Category: Service
Thomas said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Todd S.
Pepperell, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Todd said this business did everything they promised.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 08/15/2017
Thanks again, Todd!

KP
Ken P.
Pepperell, MA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Ken said everything is fine.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 08/15/2017
Thanks again, Ken.  It's alway a pleasure to see you.

CL
Cynthia L.
West Townsend, MA
Ford E-450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017
They gave a sticker to me when Chuck P from Custom Coach brought it there. I can no longer bring to Townsend Ford due to size. Hoping to be able to bring to you for otger repairs also
I am hoping to continue with some service here.
JOHN AND T. from LAS Truck And Auto responded on 08/15/2017
Thank you for your business.  We look forward to helping you out with your service needs, in the future.

HO
Hollis O.
Lunenburg, MA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017 Category: Service
Hollis said the staff was pleasant and easy to talk to.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Chelmsford, MA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2017 Category: Service
William said he is very happy with this business.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 06/14/2017
Thank you.

AW
Ashlyn W.
Pepperell, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Ashlyn said everything was great at this business. They are convenient.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 06/14/2017
Thank you.

JN
James N.
Ashby, MA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017 Category: Service
James said John does a very good job.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 06/02/2017
Thanks Jim, I really appreciate that!

RC
Rick C.
Leominster, MA
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Rick said the staff are very cooperative, friendly and responsive. Overall, this business has good customer service.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 05/30/2017
Thanks Rick!  It was a pleasure working with you.

KL
Karen L.
Pepperell, MA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Spoke with Steven. He said they did a great job, they completed the work on time and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 05/23/2017
Thanks Steven.  We always appreciate your business.

JD
John D.
Pepperell, MA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
John said this business has always treated him well and he would definitely recommend them. The owner is a good guy. They have fair prices and they do good work.
This review was collected via phone interview by Customer Research Inc.
JOHN AND T. from LAS Truck And Auto responded on 05/17/2017
Thank you for your support!

Displaying Review 21 - 40 of 181 in total