Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1568 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 3.7096768/5Overall Rating 3.7096768/5Overall Rating 3.7096768/5rating 3.7096768rating 3.7096768
Original
Overall Rating 2.3871/5Overall Rating 2.3871/5rating 2.3871rating 2.3871rating 2.3871
92% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Fayetteville, NC
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Quick service
Quick service turn around time.
JAMES S W., Service Manager from Lee Hyundai responded on 03/23/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DF
Douglas F.
Roseboro, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Friendly &,clean
Great service & staff
JAMES S W., Service Manager from Lee Hyundai responded on 03/23/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DD
David D.
Spring Lake, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Lee hyundai
This the best service we have ever had from a dealer shop.
JAMES S W., Service Manager from Lee Hyundai responded on 03/23/2019

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Fast friendly service
I was greeted by a friendly, professional, representative, who took care of my automotive needs.
JAMES S W., Service Manager from Lee Hyundai responded on 03/20/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DM
David M.
Fayetteville, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
friendly, complete service--they care
everything great except front seats moved---radio station changed--auto head lights switch to off --this is dangerous
JAMES S W., Service Manager from Lee Hyundai responded on 03/20/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DH
David H.
Myrtle Beach, SC
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/19/2019 Category: Service
Lost vehicle
Upon arrival for basic oil change, the service department was in search for a customer vehicle they had lost. This adventure lasted a total of fifteen minutes until the vehicle was finally located.
JAMES S W., Service Manager from Lee Hyundai responded on 03/20/2019

THANK YOU FOR YOUR TIME AND SERVCIE.  PLEASE GIVE ME A CALL ON YOUR CONVIENCE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Cameron, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Oil change
Quick and professional
JAMES S W., Service Manager from Lee Hyundai responded on 03/19/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Good Service
Good service
JAMES S W., Service Manager from Lee Hyundai responded on 03/19/2019

THANK YOU FOR YOUR TIME ANDSERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

MP
Martina P.
Raeford, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019 Category: Service
All my experience to date have been good
Love my Veloster. It has been very dependable and the maintenance package is great.
JAMES S W., Service Manager from Lee Hyundai responded on 03/18/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

RS
Robert S.
Fayetteville, NC
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Wonderful team
They are so kind and friendly while we are waiting for our service appointment
JAMES S W., Service Manager from Lee Hyundai responded on 03/18/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

KJ
Kenneth J.
Fayetteville, NC
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great service
The service was quick and efficient.
JAMES S W., Service Manager from Lee Hyundai responded on 03/18/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

AF
Aleathia F.
Angier, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
oil and air filter change
all is good at Lee in Fayetteville. Tilita is the best! Tilita is always so friendly and accommodating! Tilita is one of the reasons I continue to go back for my oil changes, as well as the Service Manager, Scott. They both have made me feel secure with the service being provided to my vehicle.
Sheila H. always has a smile and talks with you to see if you have any concerns.
JAMES S W., Service Manager from Lee Hyundai responded on 03/18/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Lillington, NC
2016 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Customer Satisfaction
I initially had a problem with my service; I came back and they were quick to fix no questions asked.
Thanks!
JAMES S W., Service Manager from Lee Hyundai responded on 03/15/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100
JAMES S W., Service Manager from Lee Hyundai responded on 03/18/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

MP
Marsha P.
Fayetteville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Customer service
The service was great the only thing that was not at it best was my complimentary wash car.Car was not clean good.
JAMES S W., Service Manager from Lee Hyundai responded on 03/15/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

DW
Douglas W.
Fayetteville, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Patch a tire
I was well please with the service that I received. I had a screw in my tire and I was able to call and get an appointment with no hassle.
JAMES S W., Service Manager from Lee Hyundai responded on 03/13/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

KK
Kholifa K.
Lillington, NC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Oil change and software update
Service was excellent, and they cleaned my car
JAMES S W., Service Manager from Lee Hyundai responded on 03/13/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

SD
Shawnna D.
Fayetteville, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great experience again!
I had to return to have my car inspected. While there they talked to me about an alignment and the pros and cons of getting it versus not getting it. They were informative. Answered ALL of my questions. Very patient with me as I had a lot of questions. Great experience yet again. Thanks!
JAMES S W., Service Manager from Lee Hyundai responded on 03/13/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

FH
Felicia H.
Fayetteville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Customer Service!!!!
Lee Hyundai staff, not only sold me my car, but continue to make sure that our vehicle is properly serviced, long after the initial purchase. We always are promptly taken care of when we need vehicle maintenance. I highly recommend this dealership to all !!!
JAMES S W., Service Manager from Lee Hyundai responded on 03/12/2019

THANK YOU FOR YOUR TIME AND SERVICE FROM YOUR LEE HYUNDAI SERVICE TEAM.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

BH
Beata H.
Raeford, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Great
Great quick service! Awesome waiting room.
JAMES S W., Service Manager from Lee Hyundai responded on 03/11/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

SS
Solomon S.
Fayetteville, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Service and friendly knowlegable employees
Service
JAMES S W., Service Manager from Lee Hyundai responded on 03/11/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100