Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58
4.6

( 1947 Reviews )

ReScore Reviews™ (58)

ReScore
Overall Rating 4.2586162/5Overall Rating 4.2586162/5Overall Rating 4.2586162/5Overall Rating 4.2586162/5rating 4.2586162
Original
Overall Rating 2.41379/5Overall Rating 2.41379/5rating 2.41379rating 2.41379rating 2.41379
92% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


JS
Jason S.
Lumberton, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Excellent
Excellent crew, excellent service
JAMES S W., Service Manager from Lee Hyundai responded on 12/06/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

FH
Felicia H.
Fayetteville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Recent Visit
As always, we received prompt, courteous service. Lee Hyundai dealership not only sold us our car two years ago, but continually exceed our expectations .
JAMES S W., Service Manager from Lee Hyundai responded on 12/05/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Excellent service.
The service department is great. They don't try to make you get services that you don't need. They are knowledgeable and customer friendly. Great experience overall.
JAMES S W., Service Manager from Lee Hyundai responded on 12/04/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

TR
Thomas R.
Fayetteville, NC
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
First Service
Atmosphere!
JAMES S W., Service Manager from Lee Hyundai responded on 12/04/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

GW
Greyor W.
Fayetteville, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Fast service
I had a 1240pm appointment arrive 1hour 30 minutes early, took me right in, completed my car with withen a hour.
This was a recall for sensor update so I don't know if I would know if they did a good job or not, but the service office personnel were very friendly and professional.
JAMES S W., Service Manager from Lee Hyundai responded on 12/04/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Service
Quick, courteous, and fair price!
JAMES S W., Service Manager from Lee Hyundai responded on 12/03/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

JB
John B.
Fayetteville, NC
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Good dealer
Service dept
JAMES S W., Service Manager from Lee Hyundai responded on 12/02/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

RG
Robert G.
Lumberton, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Great service, great people, great price
We drive from Lumberton by many places that could do our services, but it is worth the time and effort.. That says it all
JAMES S W., Service Manager from Lee Hyundai responded on 12/02/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

TW
Timothy W.
Raeford, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/29/2019 Category: Service
Service side was great, sales was terrible
I brought my car in for a few repairs. The service I received was fine and they had a shuttle take me to an appointment. While I was away I received a phone call that they wanted to buy my car at “above market price”. They said I could stop and talk to someone when I got back and that they had all the details worked out. Okay so I do that when I get back just to see. First of all the guy they told me to see was not even there and the guy that wanted to sell me a new car was a complete joke. It took him 20 minutes just to input all my information to get me a quote. I told him I just wanted to hear the number because we had a. Baby with us and needed to hurry. He was slowly walking around the store, and even when I asked for my keys because I needed to leave he would not give them to me and told me “2 more minutes”. I can’t say enough that I did not appreciate this whole situation.
JAMES S W., Service Manager from Lee Hyundai responded on 11/29/2019

Thank you for your time and service. We look forward to meeting all your service needs.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Good service
Friendly and well knowledgable staff. Very helpful staff work done good and on time.
JAMES S W., Service Manager from Lee Hyundai responded on 12/02/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Great Service
The oil change was quick. Two filters had to be changed as well . I enjoy having all my car services done at Lee Hyundai.
JAMES S W., Service Manager from Lee Hyundai responded on 11/29/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

AQ
Aaran Q.
Fayetteville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
Donald Stokes is wonderful!
I had purchased a vehicle with Donald as my salesman a couple of years ago so when I went into Lee Hyundai the other day to look at a new vehicle, I knew to ask for Donald. He is very understanding and courteous. I appreciate that he isn’t pushy in his sales style. If anyone needs a car dealership recommendation, I wouldn’t hesitate to mention Lee Hyundai. Thank you for the wonderful service Donald! It makes the car buying experience much easier!
JAMES S W., Service Manager from Lee Hyundai responded on 11/29/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

JS
Jason S.
Fayetteville, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
Another Awesome Service
Always great service. Glad to have Ms. Tate as my service advisor.
JAMES S W., Service Manager from Lee Hyundai responded on 11/29/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

KM
Keyarta M.
Bladenboro, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
Being honest
They supposed to washed and vacuumed my car they said they did but it was the same when I got it
JAMES S W., Service Manager from Lee Hyundai responded on 11/29/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

RF
Robert F.
Fredericksburg, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/26/2019 Category: Service
Worst Hyundai Repair Service in Seven Years
Took 1.75 hrs to replace one tire. Then, couldn't even put the spare tire back where it belonged. Found it in boot when car was returned. Service manager had technician put it where it should be stored before I departed. I've had FOUR new tires installed, with balance and alignment, an oil change AND multi point inspection done in one hour at my local dealership.
JAMES S W., Service Manager from Lee Hyundai responded on 11/29/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

Verified Customer
Fayetteville, NC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2019 Category: Service
Unexpected return to the repair shop
It took a second visit to correct the proper alignment setting of the wheel handle.
JAMES S W., Service Manager from Lee Hyundai responded on 11/25/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

GE
George E.
Fayetteville, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Service is always great.
I really enjoy my sonata.
JAMES S W., Service Manager from Lee Hyundai responded on 11/25/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

TB
Tina B.
Dunn, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
Great Customer Service
Lee Hyundai of Fayetteville has the BEST service department. I have been to other Hyundai service departments and there is no comparison.
JAMES S W., Service Manager from Lee Hyundai responded on 11/25/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

PF
Pearl F.
Fayetteville, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2019 Category: Service
Overall
Problems identified. Service done
JAMES S W., Service Manager from Lee Hyundai responded on 11/25/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100

VS
Virginia S.
Fayetteville, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Service Department
I have always been seen promptly when I arrive and the technicians have been friendly and helpful. they are eager to make sure I have been completely satisfied with whatever service I received.
JAMES S W., Service Manager from Lee Hyundai responded on 11/22/2019

THANK YOU FOR YOUR TIME AND SERVICE.

Scott Wester
Service Manager
s.wester@leeehyundai.com
910-864-7100