Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

699 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
Latest Review about 17 hours ago

Reviews


DO
David O.
Hogansville, GA
Isuzu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
David said the employees took care of him.
This review was collected via phone interview by Customer Research Inc.

VM
Vernon M.
Lagrange, GA
Chevrolet El Camino
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/01/2018 Category: Service
Vernon said he likes the business and they did a good job, but he feels that they took too long on the job. He stated he feels it was a 30 minute job, and it took 2 hours.
This review was collected via phone interview by Customer Research Inc.

MC
Maurice C.
Lagrange, GA
BMW 750i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Maurice said his overall experience was good. He was referred by someone that has used them for awhile.
This review was collected via phone interview by Customer Research Inc.

RP
Roger P.
Lagrange, GA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Roger said the business was real quick and friendly.
This review was collected via phone interview by Customer Research Inc.

NB
Nita B.
Lagrange, GA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Quality
The work is always quick, professional and highest quality!

WT
Willie T.
Lagrange, GA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Willie said they know how to treat and talk to their customers. They do good work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lagrange, GA
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Service, honest, quick
Great

BF
Bruce F.
Georgia
Mercedes-Benz E350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Bruce said 4 days ago his vehicle would not start . He said they do good work.
This review was collected via phone interview by Customer Research Inc.

TG
Terry G.
Georgia
Dodge Ram Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Terry said they did a good job, and they did it promptly.
This review was collected via phone interview by Customer Research Inc.

SM
Sam M.
Lagrange, GA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Sam said they do great work that is quick and prompt. They are up front about what they are going to do and they are good folks.
This review was collected via phone interview by Customer Research Inc.

WH
Walter H.
Temple, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Walter said he had to return his vehicle to correct a service issue.
This review was collected via phone interview by Customer Research Inc.

GK
Greg K.
Lagrange, GA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Greg said the work got done quickly.
This review was collected via phone interview by Customer Research Inc.

BF
Brad F.
Lagrange, GA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Kind staff
Great staff and fast service.

TB
Tony B.
Hogansville, GA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Tony said he has dealt with this business for 10 years. Their service is always pretty good.
This review was collected via phone interview by Customer Research Inc.

TL
Tom L.
Lagrange, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Tom said the staff provided good and fast service.
This review was collected via phone interview by Customer Research Inc.

AS
Angie S.
Lagrange, GA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Angie said this facility had just changed her oil and did the tire rotation. 2 weeks later, she had an issue with the tire pressure and brought it back in. The staff had it resolved within 10 minutes. She would recommend this business for service, and she will be back.
This review was collected via phone interview by Customer Research Inc.

KS
Kitokitar S.
Lagrange, GA
INFINITI G35 Coupe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/15/2018 Category: Service
Kitokitar said he would not recommend the business. The employees were very courteous. However, he is not satisfied because the prices were very high.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Georgia
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MK
MJ K.
Auburn, AL
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/11/2018
Horrible experience...
My experience at this shop was horrible this time. Went there believing getting warranty on my right rear wheel bearing which was replaced by them about 11 months ago. They said the noise was from the heat shield bent and rattling and it'll be $79 for straightening. Also they asked me if I was aware of the TPMS indicator is on because of the tire pressure sensor was not good and they said the price would be $158.90 and I said go ahead and fix them all. ... The day after I got my car back, the TPMS was back on and went back to them and they did something and I got my car back again. Same day on the way back home the TPMS was back on again.... And I went back to the shop for the same problem 2 more times for the same thing and I asked for refund but the owner wanted to fix it one more time and it seemed fixed. And then I was leaving work, got in my car, started engine, and then Low Tire Pressure sign was on. But drove straight back home from work because the shop was closed, and got back home and found my right rear tire was flat. Sweating, I put my spare tire on..... Next day, Saturday morning, went to Walmart Auto Care Center to fix the flat tire. Received my car back and the invoice was $0 and the reason for flat tire was "Loose Wheel Sensor" and they fixed it for free ... The result was, Lee's Crossing Tire & Service didn't finish the job completely and Walmart finished it......
Terry B. from Lee's Crossing Tires and Service responded on 08/13/2018

I am very sorry to hear of your problem with the sensor being loose. I have reviewed this with my tech. He assured me he did tighten the sensor and rechecked the work for leaks. I deeply apologize for the situation. Please accept a free oil Change as a gift for this experience.


AW
Andrea W.
Woodbury, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Andrea said, from when she arrived to when she left this business they were super friendly to her.
This review was collected via phone interview by Customer Research Inc.