Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

668 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
Latest Review 1 day ago

Reviews


JT
Justin T.
Lagrange, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Justin said the business turned his vehicle around quickly. The price was reasonable and the people were nice.
This review was collected via phone interview by Customer Research Inc.

PB
Pamela B.
Franklin, GA
Dodge Durango
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/07/2018 Category: Service
Pamela said the service was good, up until the point where the employees tried rolling up her windows. They should not have, because it was a tire repair issue. She stated the manager was very rude and disrespectful when she inquired about the employees just taking a moment to put her window back on track. The employees broke the window and are now refusing to fix the issue. She plans to call the Better Business Bureau.
This review was collected via phone interview by Customer Research Inc.

RG
Rontaye G.
Lagrange, GA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Rontaye said the service was great at the business. They took their time, they called with updates, and they told him how much it would cost to do the repairs before they did the work.
This review was collected via phone interview by Customer Research Inc.

WT
Willie T.
Lagrange, GA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Willie said the staff were kind and courteous to their customers.
This review was collected via phone interview by Customer Research Inc.

TC
Tommy C.
Franklin, GA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Great service
The service was excellent and staff friendly

VB
VANESSA B.
Lagrange, GA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018
Excellent service!!
This was my second time going to LCTS, the gentlemen in there are always friendly and very compensable. They are very straightforward, stand up guys and their work is great with reasonable prices.

DC
Dilmus C.
Lagrange, GA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Dilmus said the business did a super job with his vehicle. They are nice people who are concerned and caring about their customers.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Lagrange, GA
Mazda Protege5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/13/2018 Category: Service
Tony said he brought his vehicle in for squeaking belts. The belts were replaced but the noise continued. He went back to the facility and was told he had issues with his transmission. The squeaking noise is still an issue. He stated the cost of repairs are somewhat pricey.
This review was collected via phone interview by Customer Research Inc.

RH
Randall H.
Five Points, AL
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2018 Category: Service
Randall said the service was good.
This review was collected via phone interview by Customer Research Inc.

GB
Gerald B.
Lagrange, GA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Gerald said the staff serviced his vehicle very quickly.
This review was collected via phone interview by Customer Research Inc.

EM
Emmitt M.
Lagrange, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Emmitt said the service was good and timely.
This review was collected via phone interview by Customer Research Inc.

SS
SUSAN S.
Lagrange, GA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018
Great service ,nice guys
Appreciate the great service .They fixed my moms car up really fast and the price was fair.I will be back.Also the shop was very clean.

FO
Francis O.
West Point, GA
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Francis said the staff sometimes will miss small things. If he needs his vehicle fixed, he will take it to them. They are pretty good, pretty versatile.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Lillington, NC
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Matt said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Lagrange, GA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
William said they were very professional. They got him in. He didn't have to wait, and it's very good.
This review was collected via phone interview by Customer Research Inc.

CV
Caleb V.
Lagrange, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Caleb said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Georgia
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Kevin said the staff was attentive and responsive to his service needs.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
West Point, GA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Mike said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

JB
Joshua B.
Lanett, AL
Honda Ridgeline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Joshua said he is still getting a little vibration in the steering wheel.
This review was collected via phone interview by Customer Research Inc.

ZJ
Zachery J.
Thomson, GA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Zachery said the service was really good.
This review was collected via phone interview by Customer Research Inc.