Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 4298 Reviews )

ReScore Reviews™ (101)

ReScore
Overall Rating 4.4059438/5Overall Rating 4.4059438/5Overall Rating 4.4059438/5Overall Rating 4.4059438/5rating 4.4059438
Original
Overall Rating 1.999998/5rating 1.999998rating 1.999998rating 1.999998rating 1.999998
93% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


Verified Customer
Miami, FL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Overall I like Hyundai Customer Service
Be proactive with you call in for an appointment and still have to wait hours.
Jackie K. from Lehman Hyundai responded on 10/21/2019

Dear Customer,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.

Sincerely,


Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

TG
Tinna G.
Hollywood, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
GREAT SERVICE
GREAT SERVICE
Jackie K. from Lehman Hyundai responded on 10/21/2019

Dear Tinna,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.

Sincerely,


Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

YL
Yuri L.
North Miami Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Great service
Great service, problem of my car solved very quick. Definitely advice people to use their services. Very professional employees.
Jackie K. from Lehman Hyundai responded on 10/18/2019

Dear Yuri,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.

Sincerely,


Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

Verified Customer
Miami Gardens, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2019 Category: Service
Upset
I think customers should meet the mechanics who are performing the work.
Jackie K. from Lehman Hyundai responded on 10/17/2019

Dear customer,

Thank you for your feedback and stars, we appreciate it. We always strive to give 100% satisfaction to our customers. And thank you for allowing us to service your vehicle. Have a great day.


Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

Verified Customer
Hollywood, FL
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Customer services/ professional service
Thank you!
Jackie K. from Lehman Hyundai responded on 10/16/2019

Dear customer,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.

Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

JT
Jessica T.
Miramar, FL
2019 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2019 Category: Service
J
NA
Jackie K. from Lehman Hyundai responded on 10/16/2019

Dear Jessica,

Thank you for your feedback and stars, we appreciate it. We always strive to give 100% satisfaction to our customers. And thank you for allowing us to service your vehicle. Have a great day. 

Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

Verified Customer
Miami, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2019 Category: Service
Broken Again
1 service advisor and 2 mechanics is never acceptable. Tom much issues in one day to be anything more than absolutely disappointed.
Jackie K. from Lehman Hyundai responded on 10/16/2019

Dear customer,

We would like to apologize for your recent experience and sorry to hear that you are less than satisfied with the service you received.  You can expect a phone call from me so that we can discuss this matter further.

Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

LB
Lorna B.
Hollywood, FL
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Easy and Fast service
I received a call a few weeks after I leased my vehicle to come in for my first service. The woman on the phone was polite and to the point about setting me up for my first service. I wasn't able to schedule at that time but she made sure to follow up and get me in for my first service. I brought my car in for a 9am appointment and met with Adam in Service. He explained the process to me and was very helpful in answering any questions. He directed me to the waiting lounge and I was able to get a table and set up to get some work done. The service was done quickly and I was out of there within an hour and a half. I received a follow up call the next day and the woman made sure everything went smoothly.
Jackie K. from Lehman Hyundai responded on 10/15/2019

Dear Lorna,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.

Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com


Verified Customer
Miami, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
It’s okay
It’s okay it’s close enough.
Jackie K. from Lehman Hyundai responded on 10/15/2019

Dear customer,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.

Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com


LZ
Lazar Z.
Aventura, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Friendly and experienced
Respectable
Jackie K. from Lehman Hyundai responded on 10/15/2019

Dear Lazar,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

JE
Jim E.
Miami, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Very nice staff at Lehman Hyundai
Very nice staff. I deal with Adam Martinez quite often and he is very knowledgeable and has great customer service skills.
Jackie K. from Lehman Hyundai responded on 10/15/2019

Dear Jim,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

JG
Jose G.
North Miami, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Las personas y los autos
Excelente servicio
Jackie K. from Lehman Hyundai responded on 10/14/2019

Dear Jose,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

LV
Leonora V.
Miramar, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Maintenance
Great!
Jackie K. from Lehman Hyundai responded on 10/14/2019

Dear Leonora,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

MR
Madelyn R.
Hollywood, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Service
Everything was done nice and timely
Jackie K. from Lehman Hyundai responded on 10/12/2019

Dear Madelyn,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,


Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

CT
Carlos T.
Miami, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/11/2019 Category: Service
Bad service
It's unbelievable how bad customer service I have been experiencing in this dealership, it was the most traumatic and stressing I ever had as customer in South Florida, and for my surprise I'm not the only one I return for a complement they offer and find more unsatisfied customers.
Managers, corporate officers at Lehmann Auto world please take special attention to this recurrent situation at your facility and make corrections this is an unacceptable situation and your customers should be first priority.
Jackie K. from Lehman Hyundai responded on 10/24/2019

Dear Carlos,

Sorry that you are still going through the same situation with your car. I will be calling you to see if you got in contact with Hyundai Motor America in regards to all these issues.

Sincerely,   

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

MT
Mary T.
North Miami Beach, FL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
great service
great service
Jackie K. from Lehman Hyundai responded on 10/11/2019

Dear Mary,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,


Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

JU
Jairo U.
Fort Lauderdale, FL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Excelent
Good
Jackie K. from Lehman Hyundai responded on 10/11/2019

Dear Jairo,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

VP
Vilma P.
Miami, FL
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Daniel and all the advisors
For a Sunday morning car service is great but must have at least two more employees, 1 for mechanics and 1 more car washer
Jackie K. from Lehman Hyundai responded on 10/09/2019

Dear Vilma,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

Jackie K
305-653-7111 Ext 3403
jknittel@lehmanautoworld.com

AR
Arthur R.
Pompano Beach, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
ADAM MARTINEZ SERVICE WRITER MAKES A VISIT ENJOYABLE, TELL HIM WHAT YOU NEED AND HE HANDLES THE REST
ARTIE R
Jackie K. from Lehman Hyundai responded on 10/09/2019

Dear Arthur,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

 

Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com

JB
Jennie B.
Hallandale Beach, FL
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Félix ruiz
Muy buen servicio
Jackie K. from Lehman Hyundai responded on 10/09/2019

Dear Jennie,

Thank you for taking the time to give your feedback we appreciate it. Our goal is 100% customer satisfaction, and we want every experience to be "five stars”! We look forward to serving you again.


Sincerely,

 

Jackie K
305-653-7111 Ext 3409
jknittel@lehmanautoworld.com