Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

395 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review 9 days ago

Reviews


TP
Tom P.
Myakka City, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2016 Category: Service
Tom said this is the only business he takes his vehicle to. The service is great and he has no doubt in their abilities to fix it.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/08/2016

Thank you for the trust & loyalty you have given Lex's Automotive.

Tanya Lex
(941)723-0806

JF
JUDY F.
Palmetto, FL
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2016
Wonderful service
We screwed up our appointment and they were wonderful. The service was great.
Tanya L. from Lex's Automotive responded on 02/25/2016

Thank you for the 5 star positive review. I am glad to hear that we are able to provide you great service when you did get here. No worries on the missed appointment time.
Tanya Lex
(941)723-0806


TJ
Thomas J.
Parrish, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Thomas said this business performed the work he went in for and he trusts them to do a good job. They gave him good information and exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/04/2016

It is a pleasure to see 5 star reviews from our customers. We are so happy that your visit at Lex's Automotive exceeded your expectations. We will continue to deliver excellent service to all.

Tanya Lex
(941)723-0806

JL
Joe L.
Palmetto, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016 Category: Service
Joe said there were no problems and they fixed his vehicle the way he would do it.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/04/2016

Thank you for the review Joe, It is a pleasure having you as a loyal customer.

Tanya Lex
(941)723-0806

LR
LARRY R.
Palmetto, FL
GMC Savana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016
1970 GMC Van
Great service, on time delivery, job well done!
Tanya L. from Lex's Automotive responded on 01/23/2016

It is always a pleasure working with great customers. Thank you for the review.

Tanya Lex
(941)723-0806

RB
Roger B.
Elizabethtown, KY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Roger said this business' employees are pretty good people.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/23/2016

Thank you for the 5 stars & hope to see you when your vehicle is due for service.

Tanya Lex
(941)723-0806

TS
TOM S.
Palmetto, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016
One of the few Honest Mechanics Left
I recently brought my Honda in to Lexes Automotive. Lex took care of my vehicle personally. I went to a local tire place and they told me my brakes and tires needed to be replaced. Luckily I went to Lexes for a second opinion. My brakes Were just fine as were my tires. I would recommend Lexes Auto to anyone who doesn't want to throw their money down the toilet.
Tanya L. from Lex's Automotive responded on 01/23/2016

Thank you for taking time to leave a review - We are glad that we could assist you and save you money with items not needed.  We see this a lot and always honest of what the vehicle really needs.

Tanya Lex
(941)723-0806

MB
MARILYN B.
Parrish, FL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016
Oil change on 1/8/2016
Service given promptly. Appreciated the summary on inspection of car and findings on oil change.
Tanya L. from Lex's Automotive responded on 01/23/2016

Thank you for your review Marilyn.  Glad we could be of service to you.

Tanya Lex
(941)723-0806

NM
Neil M.
Palmetto, FL
Ford Pinto
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Neil said he stopped by this business with no appointment and they took his vehicle in. They looked at the issues he wanted, they were thorough, nice, and it was more than he expected.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/23/2016

Glad you stopped by and had a great experience with Lex's Automotive - Hope to see you for your next service when due.

Tanya Lex
(941)723-0806

KH
Kenneth H.
Parrish, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Spoke with Kenneth's wife. She said she was very pleased with this business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/23/2016

Thank you for choosing Lex's AUtomotive to repair your vehicle. We value your business & strive to provide great service.

Tanya Lex
(941)723-0806

CT
Cindy T.
Parrish, FL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Service
Cindy said they are efficient, she likes them and they treat her well.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/23/2016

Thank you Cindy for allowing us to service your Toyota.  It was a pleasure working with you.

Tanya Lex
(941)723-0806

RG
Richard G.
Palmetto, FL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2016 Category: Service
Spoke with Sharon. She said the service was good and the vehicle is running real well.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 01/07/2016

Happy New Year, Glad to see your satisfaction with your brake system repair. Thank you for allowing us to service your vehicle.

Tanya Lex 

(941)723-0806

LR
LOLA R.
Ellenton, FL
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2015
Clean, friendly, courteous and prompt.
Definitely will go back for my repairs.
Tanya L. from Lex's Automotive responded on 01/04/2016

It was our pleasure, Looking foward seeing you in the new year.

Tanya Lex


LB
Larry B.
Palmetto, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Larry said they did everything he asked and more. They found something else and they called him. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/29/2015

Thank You Larry for your review. We value our customers and deliver the best possible customer service each and every visit   Happy New Year
Tanya Lex


GM
Garrett M.
Florida
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Garrett said he had a very good experience. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/29/2015

Thank you Garrett for your review.  We are pleased you selected LEX’S AUTOMOTIVE for your vehicle’s needs.

Tanya Lex

RP
Robert P.
Palmetto, FL
Mercury Montego
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Robert said they are great people and great technicians. He recommends this facility to everyone and has high respects for this business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/29/2015

Thank You Robert for your review. We value our customers and was I very happy to be able to take care of a failed part issue while you were up North.  The repair went smoothly at the other shop & our part supplier was very prompt for the warranty.   Happy New Year,

Tanya Lex


EB
Elton B.
Palmetto, FL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Elton said he has known the business for several years and it was a good experience. They were a little costly but did a great job.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/29/2015

Thank You Elton.  You have been a long time valued customer and a pleasure to work with. Thank you for your loyalty. Happy New Year
Tanya Lex


RS
Ron S.
Parrish, FL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Ron said the business is the only one he uses, they are the best. He has recommended them to many others, and everyone he has sent there has been extremely satisfied.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/29/2015

Thank You Ron!!! You Are A Valued customer and a pleasure to work with.  Happy New Year

Tanya Lex

RR
Richard R.
Ellenton, FL
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Spoke with Patricia. She sad they do good work and they have not had any problems with this business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 12/29/2015

Thank you Patricia for the review, It is always a pleasure servicing your vehicle.  Wishing you both a Happy New Year 

Tanya Lex