Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

395 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
98% Business Response
Latest Review 11 days ago

Reviews


KB
KEN B.
Parrish, FL
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Courtesy, professionalism , honesty
We found the office staff to be friendly and knowledgeable. The work was done well and unneeded parts were not used .
Tanya L. from Lex's Automotive responded on 05/11/2018

We are glad that you had a pleasant visit with your Kia last week.  Your review means a lot to our staff.  Thank you,Tanya Lex(941)723-0806


LG
Larry G.
Ellenton, FL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Larry said his overall experience was very good. Everything was done to his satisfaction.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 05/11/2018

Larry your review is appreciated along with your referral.  Have a great weekend.  Tanya Lex  (941)723-0806


KB
Ken B.
Parrish, FL
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Ken said this business was very accommodating and very honest. He was comfortable with the people and the work that was done.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 05/11/2018

We are thankful that you were satisfied with your vist & our staff, it was our pleasure working with you too.Tanya Lex  (941)723-0806


ML
MARK L.
Palmetto, FL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Great service and price
We are completely satisfied with the service, next day always appreciated, the suggestions and knowledge of Neil and Tanya are above the ordinary
Tanya L. from Lex's Automotive responded on 04/12/2018

Thank you Mark for allowing us to service your vehicle and repair your leaking tire.  Your review is greatly appreciated, any other issues arise, please contact the office and we will be happy to assist.  Tanya Lex  (941)723-0806


JB
JOE B.
Parrish, FL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Honest, quality workmanship
We are extremely happy with the work done. We had them check the need for a new battery, brakes, etc. They indicated that a few items should be done and others did not need to be. They explained why the work needed to be done and why it didn't. Very impressed with their honesty, and quality of work.
Tanya L. from Lex's Automotive responded on 04/12/2018

What a great review - Thank You!  Happy customers are our best advertising.  Tanya Lex  (941)723-0806


NK
Nicole K.
Bradenton, FL
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Nicole said the staff completed the vehicle service in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

We hope that your Acura stays running trouble free for a long time.  Have a great weekend.

Tanya Lex
(941)723-0806

JK
JOANN K.
Parrish, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Customer Care
As a new widow car care is soley my responsibility and knowing Lex’s is there for my car care is a great feeling of knowing I and the car are in good hands.
Tanya L. from Lex's Automotive responded on 04/12/2018

Joann, we will be here to assist you with any concerns with your vehicle and keep you advise of what is necessary now verses what can wait along with maintenance services due.

Tanya Lex  (941)723-0806

WD
Walter D.
Palmetto, FL
Scion xD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Walter said, this is an honest business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

Walter, you have been a great loyal customer for many years and we greatly appreciate you and all the referrals you have sent.  Have a great summer.  Tanya Lex  (941)723-0806


MH
Maurice H.
Palmetto, FL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Maurice said that the he had no problems with the business. The business was up front with him and explained everything well. The business was professional and the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

Happy and satisfied customers are our #1 goal.  Glad to hear that your visit was a great experience and our staff provided you good customer service.  Tanya Lex  (941)723-0806


JM
Jim M.
Memphis, TN
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Jim said the staff all did everything he asked them to do. They were polite and the service was quick. He was happy to take his vehicle in. Overall, they did a great job, it was timely, and he couldn't ask for anything better.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

Lex's Automotive loves to keep their customers satisfied.  Thank you for the kind words.  It is greatly appreciated.

Tanya Lex  (941)723-0806

KJ
Ken J.
Palmetto, FL
Pontiac Sunfire
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Ken said the business has good service.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

Thank you Ken for the review. It is our pleasure over the years to maintain your family vehicles.

Tanya Lex (941)723-0806


WD
William D.
Palmetto, FL
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
William said the staff provided excellent communication and called when the service was complete. It was finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

Thank you for allowing Lex's Automotive to service your Toyota.  Your 5 star review means alot to us  Thank You!

Tanya Lex
(941)723-0806

NM
Neal M.
Saint Petersburg, FL
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Neal said the staff did a wonderful job, and it's a great family owned business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 04/12/2018

Thank you Neal for trusting Lex's Automotive with your family's vehicles.  We are glad we could resolve your small issue eith the Kia.

Tanya Lex (941)723-0806

TF
Thomas F.
Palmetto, FL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Thomas said the staff took very good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/12/2018

Thomas we were happy to assist you with your Buick Century last week.  Thank you for entrusting Lex's Automotive with your family vehicle.  Tanya Lex  (941)723-0806


JH
Joshua H.
Florida
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Joshua said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/06/2018

Thank you for allowing us to get your Ranger ready for a long trip to Tenn.  Enjoy your travels.   Tanya Lex  (941)723-0806


MS
Mike S.
Palmetto, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Mike said he was satisfied with the length of time and the work was pretty thorough.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/12/2018

Thank you Mike for taking the time to leave a review.  We are glad we could be of great service in a timely manner. Tanya Lex


PK
Pat K.
Bradenton, FL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Pat said the employees were the best, and they're the only ones who work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/06/2018

Pat, you have been a longtime loyal customer and appreciate you referrals that you have sent our way.  Thank you.  Tanya Lex


KH
Kathy H.
Ellenton, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Kathy said the staff was fast, friendly and it had efficient service. It fixed the problem.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/06/2018

Thank you Kathy for leaving a review. We are pleased that you are satisfied with your service experience at Lex's Automotive.

Tanya Lex  (941)723-0806

RJ
Roger J.
Ellenton, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Roger said the business is trustworthy, and he has been going there for several years.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 03/06/2018

Trustworth is a word that must be earned - we greatly appreciate that we are doing a great job and have earned your trust.  

Tanya Lex  (941)723-0806

KD
Kathy D.
Ellenton, FL
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Kathy said she enjoys the staff and she always has a good experience.
This review was collected via phone interview by Customer Research Inc.
Tanya L. from Lex's Automotive responded on 02/19/2018

Thank you for taking the time to leave a review Kathy.  We value your review and for allowing Lex's Automotive to service your family GMC.  Tanya Lex   (941)723-0806