Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(2,762 Reviews)

ReScore Reviews‚ĄĘ (127)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
94% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


JS
Joseph S.
Hackensack, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2021 Category: Service
Service review
Overall service was good. Staff was informative as to the service to be complete and the time frame involved
JK
JAMES H K. from Liberty Hyundai of Mahwah responded on 07/22/2021

THANKS FOR YOUR BUSINESS! PLEASE GIVE ME A CALL TO DISCUSS YOUR RECENT SERVICE.

JIM KENNY
LIBERTY HYUNDAI 
201-529-4900


EH
Erik H.
Fort Lee, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
The best car dealer in NJ
Highly recommend Liberty Hyundai of Mahwah to anyone
MARY P F. from Liberty Hyundai of Mahwah responded on 07/23/2021

Hi Erik,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

Verified Customer
Paramus, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Service
Sounds simple however, I have never had service personnel do exactly what they said while communicating with me in an understandable fashion before. Great service!
MARY P F. from Liberty Hyundai of Mahwah responded on 07/23/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Also for your kind words regarding our staff. Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

JR
Janice R.
Nanuet, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Friendly professional and Helpful in servicing
They did what was asked!
Thank you!ūüôŹūüŹĺ
MARY P F. from Liberty Hyundai of Mahwah responded on 07/22/2021

Hi Janice,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

Verified Customer
Fort Lee, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
It’s friendliness and attentiveness
The service department goes out of its way to be helpful.
MARY P F. from Liberty Hyundai of Mahwah responded on 07/22/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

AS
Alfred S.
Morris Plains, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021 Category: Service
Great service
Brought my 2019 Kona in for scheduled service. They quickly performed brake service on all 4 wheels and oil change. Gave me a great deal and delivered the car clean and sanitary while we waited.
MARY P F. from Liberty Hyundai of Mahwah responded on 07/15/2021

Hi Alfred,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

PB
Peter B.
Ramsey, NJ
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2021 Category: Service
Friendly and Efficient...
This service department is very easy to deal with. Their service personnel are efficient. I like the excellent job they do of washing my car. And everybody is very friendly.
MARY P F. from Liberty Hyundai of Mahwah responded on 07/12/2021

Hi Peter,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

CM
Catherine M.
New Windsor, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021 Category: Service
very professioal
everyone is very knolagable

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2021 Category: Service
nice
not asking for a reveiw
JK
JAMES H K. from Liberty Hyundai of Mahwah responded on 07/12/2021

Thanks for your business!


MP
Mike P.
Fair Lawn, NJ
2016 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021 Category: Service
Excellent Service
Very professional, fair pricing. Completed the service within the time given. The return your car washed and cleaned.
MARY P F. from Liberty Hyundai of Mahwah responded on 07/09/2021

Hi Mike,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

Verified Customer
Suffern, NY
2016 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021 Category: Service
The caliber of employees
I am always greeted with a friendly smile and courteously listen to with any issues I might have
MARY P F. from Liberty Hyundai of Mahwah responded on 07/06/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

DD
Dennis D.
Tarrytown, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2021 Category: Service
Attention to detail and on time performance
Every service appointment I have had over the years is performed in a professional and cost effective way. No time wasted
MARY P F. from Liberty Hyundai of Mahwah responded on 07/05/2021

Hi Dennis,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

JL
Joseph L.
Haledon, NJ
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021 Category: Service
Joe Le Pera
My Hyundai has been good to me and the guys know what they are doing!
MARY P F. from Liberty Hyundai of Mahwah responded on 07/01/2021

Hi Joseph,

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

Verified Customer
Englewood, NJ
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021 Category: Service
Fast and prompt
Amazing service department
MARY P F. from Liberty Hyundai of Mahwah responded on 06/28/2021

Hi Valued Customer!

Thank you for taking the time to complete the survey. We at Liberty Hyundai appreciate your business and the 5 star review! Please call us for your next maintenance appointment or if we can help with anything else.

Jim Kenny
Service Manager
jkenny@libertycarsnj.com
Liberty Hyundai
Genesis of Mahwah
201-529-4900

Verified Customer
Suffern, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2021 Category: Service
They do a great job
I was happy with the time it took for the oil change. Most of the time it takes around two hours This time it took about an hour.
JAMES H K. from Liberty Hyundai of Mahwah responded on 06/30/2021

THANKS FOR YOUR BUSINESS!


TI
Tyler I.
Nyack, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2021 Category: Service
What a nightmare.
If you go to Liberty Hyundai for a 60,000 mile tune up/check up, make sure that you are aware it's a package.
So as explained to me, for the oil and fluid change, oh, and spark plug change, all of which took one hour and forty five minutes, when I asked why the labor came to $600, the service representative said "it's a package," to which I said "so the technician is paid a bit over $300 dollars an hour?" To which the service representative said "it''s a package," at which point I felt like the biggest sucker in the world.
JK
JAMES H K. from Liberty Hyundai of Mahwah responded on 06/29/2021

Good morning! I just left you a voicemail.  Please call me at your convenience to discuss your service experience with us.  Thanks for your time.  

Jim Kenny
Liberty Hyundai Service Manager
201-529-4900