Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

586 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


RC
Robert C.
Arizona
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017 Category: Service
Robert said the business is honest and they have genuine mechanics.
This review was collected via phone interview by Customer Research Inc.

JA
Johnna A.
Mesa, AZ
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Johnna said the staff at this business were super nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

AR
Anna R.
Chandler, AZ
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Anna said she was happy with the timely service.
This review was collected via phone interview by Customer Research Inc.

DD
Darren D.
Phoenix, AZ
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Darren said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Mesa, AZ
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Spoke with Kandice. She said the staff at the business are friendly, nice, and very clear about what is going on.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Chandler, AZ
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017
Great service!
New ball joints & sway bar links on the wife's car has it riding much smoother. Thanks!

CM
Cassie M.
Chandler, AZ
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017
Great customer service!
Everyone I've met at Lifetime has been very friendly, professional, and knowledgeable

SC
Sierra C.
Tempe, AZ
Saturn Ion 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017 Category: Service
Sierra said this is a great business and the people are really friendly.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 06/07/2017

Thank you Sierra for allowing us to handle your vehicle's starter assembly replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

RC
Rashawn C.
Grand Rapids, MI
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Rashawn said everyone was polite. The service was finished in a timely manner and they communicated very well.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 06/07/2017

Thank you Rashawn for allowing us to handle your vehicle's A/C check & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

MG
Meredith G.
Fairbanks, AK
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Meredith said the guys at this business have taken care of her for several years now. She lives in Alaska, and drives to Phoenix twice a year. Every time she comes into town, she comes to this business. They check out her vehicle and make sure it is safe to drive, all the way to Alaska. She is totally confident in them, and she them. She appreciates everyone she has dealt with. They go out of their way to take care of her. It was a really good, personable experience. She wishes they were in Alaska.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Meredith for allowing us to handle your vehicle's full synthetic premium oil change, air filter replacement & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

NH
Nick H.
Tempe, AZ
Dodge Dakota
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/23/2017 Category: Service
Nick said he had to take his vehicle back to this business 3 times, and his brakes are still squeaking. They told him his battery was dead, but he had it checked somewhere else, and it registered at 100 percent.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Nick,

We're very sorry that you had a bad experience with us.  We would like the opportunity to make it right for you.  Sometimes the noises on the older trucks, especially those that have seen years in cold, snowy climates can require we go further than the normal brake job to isolate and fix all the groans & creaks.

As for the battery, that is unusual, our battery test equipment appears to be properly calibrated (we just double-checked it).  Just in case, if you choose to continue with your current battery, you may want to ensure you have roadside assistance coverage.  

Again, sorry for the inconvenience & thank you for bringing this to our attention and as we discussed on the phone, please let us know what it's going to take for us to make this right.  We believe you'll find that we're willing to go that extra mile to get you back to happy and keep you as a valued customer.

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

ZB
Zach B.
Arizona
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Zach said he was happy with the quick and helpful service provided by this business.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Zach for allowing us to handle your vehicle's water outlet housing & surge tank hose replacement. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

MD
Mike D.
Tempe, AZ
RAM Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Mike said his experience with this business was great. They didn't try to upsell him on anything and they got the work done quickly. Everybody on staff was polite and helpful. There was actually less work needed on his vehicle than he was expecting.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Mike for allowing us to handle your vehicle's AC blower motor along with the Evac/Recharge of your AC system. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

PG
Payton G.
Scottsdale, AZ
Ford Escape
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2017 Category: Service
Payton said she liked everything. They only thing she would change, is that she had to wait a bit, upon her arrival before being greeted and checked in.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/31/2017

Thank you Payton for allowing us to handle your vehicle's diagnostic. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

TB
Terry B.
Tempe, AZ
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Terry said this business does a fantastic job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you Terry for allowing us to handle your vehicle's headlight bracket installation, trim screws & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

JH
John H.
Tempe, AZ
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
John said he was very pleased with the work this business performed. The prices were reasonable, they were very accommodating and friendly.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you John for allowing us to handle your vehicle's shock absorber & air line installation & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

AO
Amie O.
Phoenix, AZ
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017
Oil Change
This place was very clean. The staff was very friendly and professional. They made the process quick and easy.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you Amie for allowing us to handle your vehicle's oil change & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

AA
Aaron A.
Englewood, CO
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Aaron said this business was very helpful and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 05/17/2017

Thank you Aaron for allowing us to handle your vehicle's new radiator install.  We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

MN
Manny N.
Gilbert, AZ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017
A/C Compressor work
Great job Alex. Especially the ability to convince the warranty company to replace with genuine parts.
Alex B., Owner from Lifetime Automotive responded on 05/30/2017

Thank you Manny for allowing us to handle your vehicle's warranty work on the AC system. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

BB
Barbara B.
Arizona
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Barbara said the business is great and they do a wonderful job.
This review was collected via phone interview by Customer Research Inc.
Alex B., Owner from Lifetime Automotive responded on 04/28/2017

Thank you Barbara for allowing us to handle your vehicle's power steering flush, rack and pinion replacement, premium (BG 2-part) oil change & multi-point inspection. We appreciate your business & feedback! :-)

LIFETIME AUTOMOTIVE
THANK YOU 
480-684-2053

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