Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

538 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


KS
Kristi S.
Oneida, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Spoke with Tom. He said the business stood behind what they said. There were a couple of issues but they took care of all of them.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
New Hartford, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Amy said the service provided by this business was quick and she is very happy with it.
This review was collected via phone interview by Customer Research Inc.

AG
Anna G.
Clinton, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Anna said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

SB
SURJ B.
New Hartford, NY
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017
Cabin Filter: Felt somewhat High in Labor-vs-Material. Working w/Pep Boys to Replace the Rim w/New one from Hyundai; will use the existing Rim w/Spare Tire.
OK for now.

AW
Aurthur W.
Vernon Center, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/31/2017 Category: Service
Arthur said they provided good service.
This review was collected via phone interview by Customer Research Inc.

CS
Christine S.
Utica, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Spoke with Don. He said he has used this business for years. He has never had a problem the employees could not fix.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
New York
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Spoke with Kathleen. She said she would recommend this business for service. She has been visiting them for years.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Munnsville, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Mike said he was happy with the service from this business.
This review was collected via phone interview by Customer Research Inc.

KK
Karian K.
Clinton, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Karian said the service was really great.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Utica, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2017
their expertise in finding and repairing vehicles
I never have had a complaint

JK
Jessica K.
Munnsville, NY
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Jessica said that this business was friendly and they got the job done.
This review was collected via phone interview by Customer Research Inc.

WK
William K.
New York
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
William said this business is very friendly and they do good work. Stu is always very accommodating and the staff goes above and beyond in taking care of him.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Clinton, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017 Category: Service
Tom said they did a great job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

YH
yajaira H.
Utica, NY
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2017
miss communication
It was explained to late yes the work is great the timing too but customer service need to be more clear in pricing not hiding it.

BV
Bruce V.
Clinton, NY
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2017 Category: Service
Bruce said there were some mechanical issues and he was not completely satisfied.
This review was collected via phone interview by Customer Research Inc.
Stuart L., PRESIDENT from Lindfield Transmission & Auto Repair responded on 10/02/2017

STUART LINDFIELD customer made appointment to have rear bearings replaced tech noted that tires were cupped and causing noise also customer was called about this letting him know car would not be quiet until tires were changed also backing plates for rear emergency brakes were rusted away customer declined repair 

YH
Yajaira H.
Utica, NY
Nissan Pathfinder
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/28/2017
need to keep claim in Fort about any extra work or charge not wait till evert hinges is done
Give me one price charge another price
Stuart L., PRESIDENT from Lindfield Transmission & Auto Repair responded on 09/29/2017

Customer was quoted 170. Plus parts and that is what they were charged tech had extra time due to complications with job and they were not charged any extra time 

STUART LINDFIELD

KP
Kellyn P.
New Hartford, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Kellyn said she stopped in at the business and they worked on her vehicle. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Waterville, NY
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
John said the service was great. It was completed quickly, and it was done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

VW
Virginia W.
New York
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Virginia said the business did a great job and all of the staff was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

CS
Courtney S.
Canastota, NY
Suzuki Forenza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2017 Category: Service
Courtney said the staff was very nice and they explained everything to her. Her only issue was the price, but that is an issue everywhere.
This review was collected via phone interview by Customer Research Inc.