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Lloyd's Glass

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(769 Reviews)
78
Write a Review

Score Details

5 stars
88%
4 stars
6%
3 stars
1%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
2.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Looking for a new windshield, door glass, back glass or any auto glass related product? Lloyd's Glass, the auto glass professionals, will prove to be the right choice. Looking for a new windshield, door glass, back glass or any auto glass related product? Lloyd's Glass, the auto glass professionals, will prove to be the right choice.

Categories
Glass Repair, Windshield Repair, Auto Maintenance
Contact
(850) 476-6340
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
6310 North Palafox Street Pensacola, FL 32503
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Lloyd's Glass' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(769 Reviews)
Write a Review
Recent Reviews
KS
Kevin S.
FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2012
verified customer Verified Customer
At first I was extremely pleased with the job the technician perfomend replacing my windshield. I'm a very fussy person and the quality of work was outstanding. However, the following weekend after washing my car I was drying the area under the hood when I noticed that the nut cap on the driver's side windsheild wiper didn't look quite right. It turns out that the original cap was replaced with a non-matching cap that was glued in place with window sealant. I had to go the the Nissan dealer and oder a new cap to replace the cap that was obviously lost and replaced. I didn't go back and confront the technician but was very disspointed that he didn't just come clean and tell me that he lost the original cap. I would have understood. I believe in integrity and in this case your technician didn't have any. The part cost me $5.00. It's really a shame that my perception of your establishment is now taintied over a $5 doller plastic cap.
Recommended
Ian L. from Lloyd's Glass responded on 12/28/2012 05:27 PM
Kevin, I regret that our failure here has left you with a negative impression over what should have been a small and inexpensive fix on our part. I hope that you will consider us in the future. Thanks,
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