Reviews
NP
Neal P.
Columbia, MD
Verified Customer
Neal said it was good.
Recommended
GS
GREG s.
Columbia, MD
Verified Customer
reliable, great work
good timely service, reliable, and reasonable price
Recommended
ME
Michael E.
Columbia, MD
Verified Customer
Michael said he has used them for several years.
Recommended
JA
Justin A.
MD
Verified Customer
Justin stated that he did not have any problems with this business.
Recommended
KC
Kenneth C.
Columbia, MD
Verified Customer
Kenneth said the business has always done a good job and they get it done in a timely manner. The business always looks out for his best interests and they try to find him deals. The business is really friendly.
Recommended
DA
Danny A.
Jessup, MD
Verified Customer
Danny said the business was pretty prompt about getting the work done.
Recommended
PA
Paul A.
Columbia, MD
Verified Customer
Paul said they got him in relatively quickly, gave him a very detailed estimate with the reasoning, and got the work done on time.
Recommended
SB
Sal B.
Columbia, MD
Verified Customer
Sal said it was great.
Recommended
AR
Andres R.
Columbia, MD
Verified Customer
Andres said his service with this business was quick.
Recommended
CD
Cody D.
Columbia, MD
Verified Customer
Cody said he had to wait awhile for the repairs to be done.
Recommended
SF
Scott F.
Elkridge, MD
Verified Customer
Scott said they were good.
Recommended
CH
Cassandra H.
Columbia, MD
Verified Customer
Cassandra said the service was fine, but their waiting room needed more room for her two children.
Recommended
BW
BETH W.
Sykesville, MD
Verified Customer
Outstanding service
Good communication. Vehicle completed on time and reasonable pricing.
Recommended
BM
BEINKA M.
Columbia, MD
Verified Customer
Repetitive Over Charged for BREAKING the CAR
I previously thought LMT was a great place to get maintenance however after getting a diagnostic for $100 and being told a list of items that were to be fixed which cost another $500+ and leaving and having the check engine light to come back on in two weeks only to take the car back and be charge another $100 for another diagnostic (Which isn't really fair or make any sense when the issue was suppose to be fixed the diagnostic was already paid for). The car was running fine it was only take back to ask why the check engine light came back on, however only to be called and told that a head gasket was blown in the engine and the car needed a new engine. The KILLER part is I HAD TO PAY $100 to hear this NEW FOUND info when I already paid 2 weeks prior over $600 for work which included the diagnostic.. THE WORST is what happens NEXT, we go pick the car up and start it up to drive home and there is Sooooooooooo much smoke that it was unbelievable (NOTE: This is NOT why we took the car in, we actually took it in to ask why the check engine light came back on, there was NO SMOKE PRIOR) the car is 100% non mobile due to the extensive smoking, AGAIN this was not a problem before dropping it back off to ask about the light coming back on after the work performed two weeks prior.
RON W. from LMT Auto Repair responded on 11/25/2011
Mr. M did bring his vehicle in on 10/11, for a check engine and brake light lit on dash. We checked out vehicle and found code p0301 set in computer. Found brake fluid reservoir empty causing brake light to come on. Advised customer that brake lines severely rusted but not leaking at this time. Told customer that engine leaking coolant and oil. Customer responded that he had noticed an odor while driving. He asked how to correct the leaks. Told him engine replacement necessary because of leaks and that engine low on oil and coolant. Also told customer that cooling system was 2 GALLONS low. System holds 3 gallons. Customer authorized replacement of original spark plugs and wires to correct code p0301. Customer not interested in leaks. Roaded tested vehicle and notated on ticket other issues with vehicle.
Vehicle came in on 10/31 (800 miles later), with engine light on. Scan computer and computer had p0175 set. Called customer and advised him of code. Customer approved $100 charge to run test procedure. After testing, advised customer that engine had mechanical problems and would need replacement. The smoke is a result of coolant burning due to intenal engine failure.
Vehicle is 13 years old with 165000 miles. LMT has no other history of maitenance with this vehicle.
CC
CHRIS C.
Laurel, MD
Verified Customer
1998 Honda Accord
Thank you so much for the work you did on our vehicle. After taking it to a Honda Dealership and they couldn't fix the problem, it was nice to meet someone that knew what was wrong. Thank You.
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