Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(340 Reviews)

100% Would Recommend
Latest Review about 5 hours ago

Reviews


LA
Leroy A.
Randallstown, MD
Chevrolet Chevy Express
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/28/2018 Category: Service
Leroy said the business did not fix anything, he said his vehicle is running worse than ever. After spending all this money, they tell him the problem could be this or the problem could be that. Leroy said they are the professionals and should be able to tells him what is wrong with the vehicle and stop charging him and not fixing the vehicle..

JG
Jane G.
Marriottsville, MD
Lexus RX 350
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/09/2019 Category: Service
Jane said she liked her service. The employees were thorough. They provided good service. The work was expensive.

JR
Joshiah R.
Randallstown, MD
Jaguar X-TYPE
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2019 Category: Service
Joshiah said the job was done correctly and in a timely manner.

MK
Megan K.
Halethorpe, MD
Chevrolet Colorado
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2018 Category: Service
Megan said she always has great service at this business, it is as best as she can expect. She had to take her vehicle back, they missed something.

JH
Jane H.
Catonsville, MD
Toyota Highlander
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2018 Category: Service
Jane said she likes them, and would recommend the business for service.

CM
Craig M.
Catonsville, MD
Ford Escape
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2018 Category: Service
Craig said when he arrived at the business to pick up his vehicle, it was left unlocked, outside. He had previously stressed that the staff would please lock his vehicle, but they forgot about it. The business has a policy that if anything gets stolen from a vehicle at their facility that they would cover the cost of the items, which is unheard of. Usually places reject responsibility. The employees were unable to give him his estimate right away when he called, because they didn't know which staff member did it, and they lost the paperwork. Luckily, they did get him the estimate, and the price was actually less than quoted. Everything with his vehicle turned out well, in the end.

JB
Jim B.
Annapolis, MD
Honda Pilot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2018 Category: Service
Jim said he stopped by without an appointment and he got quick and very good service.

SB
Steve B.
Catonsville, MD
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2018 Category: Service
Spoke with Steve's wife. She said they were pleased with the service.

MK
Megan K.
Halethorpe, MD
Toyota Corolla
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2018 Category: Service
Megan said she had to wait a long time for her vehicle. She has been a customer for years.

JO
Jim O.
Catonsville, MD
Chevrolet Lumina
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2017 Category: Service
Jim said he was pleased with the staff during this visit. He will be back soon to address a problem with the heater they replaced last year.

Verified Customer
Glenwood, MD
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Attention to customer needs
Thank you to the Team at Lockett's Auto Care. Your attention to the detail and follow up with me, as the customer, were reassuring and really appreciated.

JG
JONI G.
Columbia, MD
Nissan Titan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Mike and his team rock!
Always a pleasure to give them business. Provide simple, quick and reasonable service and always top notch!

Verified Customer
Bowie, MD
GMC Yukon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Always Good
The team at Lockette’s is honest and always does a great job on my truck! Highly recommended!

CI
Cindi I.
Columbia, MD
Lexus RX 350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020 Category: Service
Cindi said the staff are good people and conscientious of the service they provide.

Verified Customer
Catonsville, MD
Honda Civic Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Good Service
I went in not knowing whether the job would cost $1000, but it only cost $125 and was completed in one day.