Lone Star Chevrolet Body Shop

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Lone Star Chevrolet Body Shop
Melissa B. on 05/05/2015
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Melissa said the business provided rude and horrible service. She was not given a promised date but the business had her vehicle for almost two months because they found additional damages. She was not kept adequately informed as she had to call in to check if her vehicle was ready. They had no explanation for her engine light being on after she received her vehicle. They also would not call her back and did not want to take care of the service engine light. There was constant confusion with the handling of the payment as they would not return her vehicle to her because they said the insurance company had not paid them the full amount of money owed for the labor. The only explanation given for the engine light is that it would flash for service only up to 50 miles. She would not recommend this business for these reasons.
Category: Collision
Service Date: 04/30/2015
Review Created: 05/05/2015
This review was collected via phone interview by Customer Research Inc.