Review for Lone Star Chevrolet Body Shop
Ty R. on 05/06/2013
Ty said his son ran through wet concrete and so he called a tow truck to take the vehicle to his house so he could wash off the wet cement but he needed to raise it off the ground to get underneath the vehicle. The tow truck driver offered to take it to this business even though it's not the right make business. He just wanted the business to get as much of the concrete off as possible but when he came back for his vehicle it looked like they did nothing to it. The business said the vehicle was fine and at first wasn't going to charge him anything but then they said they had to charge him for an hour of labor. When they were driving away he noticed a headlight was shattered and no one said anything or did anything about it. He said he feels they did nothing because they didn't want to get the concrete all over their garage. The vehicle now makes a clunking noise when he accelerates. He stated he felt the business treated him well but he will not ever go back because of this experience.
Service Date: 04/29/2013
Review Created: 05/06/2013
This review was collected via phone interview by Customer Research Inc.