Lone Star Chevrolet Body Shop

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Lone Star Chevrolet Body Shop
Matthew W. on 04/21/2011
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Matthew said he gives a 2 rating when it comes to his satisfaction with the overall experience at this business because he ended up cleaning his vehicle, which is unacceptable. However, Brandon made every effort to attempt to fix it. It was an extra day longer than promised to get his vehicle back due to repainting some doors. He wasn't kept informed during the repair process and he didn't get a call to keep him up to date. Overall, he's not satisfied with the service received. Regarding this business communication, he was the one who called and found out an extra day was needed to repaint some doors. Matthew wouldn't recommend this business to others because of the experience.
Category: Collision
Service Date: 04/11/2011
Review Created: 04/21/2011
This review was collected via phone interview by Customer Research Inc.