Lone Star Chevrolet Body Shop

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2416 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Lone Star Chevrolet Body Shop
Raymond M. on 11/09/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Raymond said this business took a long time. They took 28 days instead of the initial 12 day estimate, and did not inform him of the delay until the third week of the repair. They told him there were parts that needed to be ordered before the vehicle was completed. At one point they called and told him his vehicle was ready when it was not. There was a lot of miscommunication. The bodywork was well done, but the customer service was not. He would not commend this business due to the reasons mentioned.
Category: Collision
Service Date: 10/31/2013
Review Created: 11/09/2013
This review was collected via phone interview by Customer Research Inc.