Spoke with Ashley. She said this business didn't contact her towards the end of the repair process. She shared that her vehicle was not ready when promised because it took 2 extra days due to them not repairing the vehicle correctly the first time. She was not kept adequately informed because she had to get ahold of them when her vehicle was ready and then they said they were open on a Saturday when they really weren't.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
